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March 2020 by Lt L.
Lousy store. The place will treat you like a criminal for just browsing around, watching everything you do. I do not recommend this place to anyone that wants a normal shopping experience. But then I guess you gotta be the right 'shade' and they will treat a person well. I don't know, just beware! Thankfully their website says they are going out of business. Considering how they treat a customer it's no wonder they are shutting down. Good riddance Elegant Monogramming!!!!
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July 2019 by Elaine Kotarski
Excellent store for Life Is Good and Southern Lady. Great selection. Wonderful service. Smiling faces. Reasonably priced.
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March 2019 by Christina Price
Saw the sign for 10.00 tees and was not disappointed. Found a beautiful floral bag at this store for 18.00 and they embroidered it for no extra charge. I will be coming back to buy a raincoat
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November 2018 by Alysson Mwezi
This shop is so cute! The workers were so kind and helpful! I absolutely loved my gifts and I will definitely be back for a raincoat☔ï¸
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September 2018 by Ginny Scott
Nice little gift shop in downtown Troutman. Prices are very reasonable. The only reason it doesn't get 5 stars is the store is not open on Saturdays. The owners are missing a huge opportunity by choosing to be closed on the weekend.
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March 2018 by Mary Catherine Martin
Owner told us the children's raincoats were upstairs and kept trying to get my daughter to try on a women's x-small. We kept waiting for her to go get one for my daughter to try, then finally realized she was worried that we would rob her. I understand needing to be cautious when in the store alone, but then she fussed at my child for "climbing" in her display which was just confusing since my daughter was just standing there looking at it. I also don't understand why she didn't just tell us that she'd 'have some raincoats in later' instead of insulting us by saying that she couldn't leave us unattended. Mind you, we stood in the front of the store for a few minutes waiting for assistance before she even realized we were there. I have gotten towels monogrammed there before and the quality of work was fine but based on our most recent trip, I will go elsewhere from now on.
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March 2018 by Mary Catherine M.
Owner told us the children's raincoats were upstairs and kept trying to get my daughter to try on a women's x-small. We kept waiting for her to go get one for my daughter to try, then finally realized she was worried that we would rob her. I understand needing to be cautious when in the store alone, but then she fussed at my child for "climbing" in her display which was just confusing since my daughter was just standing there looking at it. I also don't understand why she didn't just tell us that she'd 'have some raincoats in later' instead of insulting us by saying that she couldn't leave us unattended. Mind you, we stood in the front of the store for a few minutes waiting for assistance before she even realized we were there. However, I am sort of grateful that we were put off b/c my daughter probably would have lost that expensive rain coat and I would have just wasted the money. I have gotten towels monogrammed here in the past and the quality of work was fine, but based on our most recent trip, I will go elsewhere from now on.
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March 2018 by Katie Sue Allen
Hours for this business are clearly posted both on the door and on the website. Showed up at their opening time and waited for 25 mins in the extreme cold only to finally have my fb message answered that the proprietor would not be coming in until an hour after opening.
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December 2017 by Sarah Munday
I took in a gym bag that had been previously monogrammed and unstitched. They did a wonderful job making the old stitching almost unnoticeable! I was so excited! I had a pretty big monogram done for an awesome price too! Such a nice family business that really cares about getting you want you want at a decent price!
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January 2017 by William Nooney
They did wonderful work. Love the family operated aspect. Thanks.
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December 2016 by Madi Channing
Great customer service. Very friendly and helpful when you're looking for an item and are very cost friendly. They also have a very quick turnover time, which I was surprised about due to the holidays! I have loved my experience with Elegant Monogramming and will be going back.
