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August 2024 by Jason Mosser
Wouldn’t take my car anywhere else. Always goes above and beyond to deliver the best experience possible. My car came back looking nicer than when it was bought. Great people, exceptional service and flawless work!
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July 2024 by Joseph Savona
Chris and the crew at Desired Imaage are top notch . I had some damage to my Chevy Suburban and it's pearl white, the hardest color to match and these guys did a great job. They are very professional and very easy to work with. They took care of everything including the insurance stuff. I would highly recommend them and in the past I would never recommend a body shop.
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July 2024 by pwilliams1913
Excellent and professional service! Highly recommend.
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July 2024 by Sandra Phillips
I needed a Brake light switch changed before I could drive my car home. They were the only ones that would look at it today. Even though they are a collision garage, the gentleman changed the switch within 10 minutes. I can't say enough how great they were.
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June 2024 by Andrea Mistretta
we had a paint issue that that needed to be fixed. Amy guided us on the procedure and was so very helpful and knowledgeable. When we brought the car in, Chris took over and gave us the reassure that all would be taken care of and done properly. They did a great job! We would highly recommend Desired Image.
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June 2024 by Adam Burke
Chris and his crew are fantastic. Great customer service and great quality of work.
Once my wife’s vehicle was there they took care of everything with insurance and made it a very easy process.
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May 2024 by Sadque Mohammed
I cant even share the troubling and heartbreaking experience i had to go through for 3 months at this shop. But wish i had chosen Other collision like caliber shop instead.
They took almost 90 days to order the parts, break the car apart only to tell that it cant be repaired and is a total loss. And bill a huge amount for car storage(parking) at their lot.
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May 2024 by Robert Bango
They are quick and do awesome work.
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May 2024 by Anthony Lambert
The young men and the young lady in the office helped me out by changing a tire on my truck, I'm a disabled senior citizen. And they didn't charge me for changing my tire
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April 2024 by ShellyJ RN
Thank you guys! My car doesn’t even look it had work done! Everyone was so kind!
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April 2024 by Troy Sloop
A+ customer service! Stopped by to get an estimate for a deep scratch repair on my truck. Amy helped with information and customer service and Nick did a quick repair within 10 min of stopping in. Thank you!
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February 2024 by Norm C
2016 Subaru driver's side T-boned. Crushed both doors and bent them out of the door frame at odd angles. Absolute exceptional work done by Desired Image team. Subaru returned with laser straight body lines and perfect door gaps. Beautiful matching paint. These guys actually care about their work.Services: Painting
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December 2023 by Trent Rowley
Look no further for a body/collision shop in the Lake Norman area. The quality of this shop’s work is amazing as well as their thoroughness is top notch. The staff puts their customers first above all else. Will be a customer for long haul.
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November 2023 by Kayla Duhh
I definitely recommend Desired Image!! This was my experience:I was hit in the front left side fender, when I was hit my car ran into the curve on the right side. It caused damage on my fender, my front bumper, you can not tell but my hood had to be replaced, my two front wheels needed replaced and a couple more things that are not visible. Luckily, Chris was on the seen of the accident and helped me get my car towed. I was having a difficult time getting the insurance going to get my car fixed. It took almost 3 weeks before they could even start the car. Not Desired Images fault. They were so patient and held my car for those 3 whole weeks. My car is the 50th anniversary. Parts are not easy to come by with this model. Desired Image did not let that stop them. Wheels could not get replaced. So they refurbished my front wheels and they look AMAZING! You can not even tell there was any damage at all to the wheels or the car! They kept me updated with anything that they had to do with my vehicle. Due to work, I had to pick up my car after hours. Chris stayed and waited for me to pick it up. Desired Image went the extra mile with my services. If I or anyone I know has any issues with their vehicle, Desired Image is the place I’m going to and recommending.
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November 2023 by Christina Parker
I was an emotional wreck when I came in to clean out my car, the owner was amazing and calmed me down, everyone there was amazing!!
