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“Exceptional service on every visit here. The entire staff very friendly and always helpful in answering any questions I have. Never any lines and always feel like receiving personal service. Highly recommend!”
“My experience with this branch has been excellent. The other banks I have worked with, are not as friendly or efficient. My experience with Dorthy, Anya and Triston in the past has been professional, personable and beyond the norm in service. You will not be disappointed.”
“I came in to open a new bank account with SECU, and I had the pleasure of meeting Anthony, who set up my account. Anthony was a pleasure to talk to; he was very informative, patient, and kind! SECU has a great employee on their hands; he made my experience very easy and comfortable since I am new to the state and SECU.”
“Initially I did not want to open an account here, personally. With that said, I Just opened multiple business accounts and a personal account here and I have to say, the people and staff are great (shout out to Deena, Batina, and Matthew). They helped guide me through decisions on which accounts to open for my business, which ones not to use, and even helped me with starting a line of credit to get my business "credit" started. If I could give 10 stars I would, highly recommend this location and the people that work here. Kudos to this team!”
“Katie Dishman was so kind to us and went out of her way to help us. She helped us through a difficult time and we appreciate all she did for us. Thank you so much Katie!”
“In need of tellers. Wait was excessive. Even at that this is the best bank in the area. People are friendly and accurate and efficient. Need a bank. Check these people out you will not regret it.”
“I always receive excellent service from every team member in all my interactions and requests for information to make an informed decision. They always display a warm welcome and are eager to serve.”
“I had 7 bank accts that were compromised and had to be closed and new accts opened. Kathy S. At Main Street Mooresville was amazing. Worked nearly all day on my accts and got us up and going! Main Street is going to be my go to in the future. The drive through teller is also an amazing associate. They are both the best and very knowledgeable.”
“I have nothing but the greatest admiration & thanks for the girls (tellers) at your facility in Mooresville. My wife & me had multiple hacks to our debit cards & Nicole Johns went out of her way to talk to me & showed me how & what to do to make sure this would not happen again up to & including a local computer company that could clean up my laptop. Ms. Johns, Mrs Spann & Mrs Belk are not only a credit to themselves but a credit to your organization & I would hope you will acknowledge their accomplishments both to themselves & to Blueharbor Bank they are the BEST!!! Ted Grekusis”
“I received kind and excellent service at this bank today from Candi Burgin, and another lady whose name I didn't get. Everyone is pleasant and helpful, and I've been a customer for 12 years. Their locations are convenient and I'm pleased I decided to bank here.”
“I recently had a wonderful experience at BlueHarbor Bank. The tellers were friendly, efficient, and made every transaction a breeze. Their personalized service and genuine care for customers stood out to me. I highly recommend BlueHarbor Bank for anyone looking for exceptional service and a pleasant banking experience.”
“Alaysha is the best over there at the Statesville location and she deserves a raise she alway polite and considerate of people.. she makes me me smile every time.”
“I'm genuinely surprised by the bad reviews because I find their customer service to be excellent. It does look like those reviews are from years ago. I've been banking with First Citizens for years and had to call this branch to settle an issue I was having with an international wire transfer. The issue was my fault as I put in the wrong number for the wire. Keri went above and beyond to help me track the transfer and understand the issue. She was great and super helpful!”
“I don't personally bank with PNC but when I needed to cash a check on July 20th at this location the 2 ladies that greeted me and helped me through the process were so nice and helpful, accommodated my request quickly and made me smile while doing it, thank you for the great experience!”
“I’m not sure what they put in the coffee at this location, but I’ve had 2 separate issues recently (no fault of WF) and 2 ladies specifically, Domonique and Derrika I believe, were so friendly and so helpful. I’ve been a long time WF user and have always been content with service but the ladies at this location are awesome.”
“Every time I come into this location everyone is super friendly and quick to make sure I'm taken care of. I love that they actually care about customers, unfortunately it's not like this everywhere you go, but I greatly appreciate it here at this bank.”
“They are always nice to me, even without knowing I have an account. Then came the day I needed to pay someone in Virginia serious money quickly. I can't recall her name, but a manager explained all the rules to me. And offered to above and beyond to help me. Her first suggestion turned out to work and everything was resolved with minimal effort, but it was nice knowing there were backup plans.I love it when they apologize for asking security questions before letting me have my money. But folks, think about it: if they do not know who you are, do you want them letting any stranger or crook taking your money out? I suspect most of the detractors have problems with every bank.They might hate me for this, but yeah, the rates they pay are low and they do have fees (never doing foreign currency or checks here); I keep money at other banks for better interests rates. But, when I need a bank that is in 37 states and has professional and pleasant people Wells is there. It is reason enough for me to keep a few hundred in the account.Their online banking is also top tier. Sure they are a little cautious. I am sure they make plenty of money on all the money that goes through the bank for my bills, but so be it. It makes life easy.Last, but not least is their Cash Wise card. I don't know what credit score you need for it, but I love the cash back. Straight percentage from day one (I don't think DC does it from day one) and no revolving categories (One of the C banks).”
“Came in looking to apply for a credit card. Had Louie Najjar assist and help me apply for a credit card, he made the whole process very understandable and easy. Overall helped me choose the best option and I got approved.”
“I recently had some fraudulent activity going on with my checking account and I will say initially I was extremely upset with how I was handled by customer service in the recovery department. I was put on hold numerous times because after long wait times, my call would get dropped. Needless to say, once my account finally got a hold on it, I went to my local branch with huge concerns because my balance was literally $0! I was so upset and I said to myself that I may have to find another bank if this doesn't get resolved quickly and with some compassion unlike what I had experienced with customer service on the phone the day before. The young lady that represents PNC Statesville, Kalan is an absolute angel. She cares so much about her customers and has a genuine concern when this type situation occurs. She is also very smart and knowledgeable about her job and I know this young lady has a wonderful future helping people. PNC could not have gotten luckier by having her represent them here in Statesville NC. I personally want to let everyone know she is the main reason I will continue to bank with PNC after this situation I am experiencing. Thank you Kalan for all you do for me and all of your PNC customers! You are the absolute best!!”
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“Went into the branch on 12/19 to open a savings account for my 11 year old. We worked with Ms. Debbie and she was absolutely fantastic. She was very nice and made it a great experience for my daughter who was opening up her first account. She has been with them for +40yrs. If I were Truist, I would try to keep her for 40 more :)”