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February 2024 by Paul B Taubman
Went here with my nephew to get some parts for a truck he is working on.Staff were friendly and helpful. They did not talk down to him and treated him like an equal.
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December 2023 by Teresa McColl
I stopped in to have someone check my battery. I needed a new one. Apparently my car battery installation requires more than they are allowed to typically do. The manager, Paul said he would take a look at it for me. He actually changed it out, put a new installation kit on it, changed my 2nd battery in the trunk (auxiliary battery) in 40 degree weather and asked me to wait inside where it was warm. Best customer service experience in a long time. Thank you Paul for helping me!!!
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October 2023 by Danelle Mcgalliard
Didn't have what I was seeking and the man on the phone acted aggravated with the questions I had about ups etc
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September 2023 by Citizen of Earth
Experienced staff - Doug rocks!Thx
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July 2023 by Jay Spradling
Hands down the greatest staff in a parts store I have ever met.Let me tell you a story. I work nights down the road about 2 miles from this store. On this particular day I ran over a speed bump on my motorcycle and shattered the oil pump in the middle of a rain storm. So I walked to the parts store and the staff opened their arms, their knowledge and even their personal tools to my aid. Six hrs later and two shift changes and one hell of an epic conversation with the beautiful and inquisitive Ms. Angie my bike was pieced together and headed home only to lay it down at 60 mph a mile from home. But I digress...anyway I will be a frequent flyer to the advanced auto of Troutman. Thanks again brother for recognizing the cut, and in turn making a bad day a good memory
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July 2023 by Jason Cornell
Not the friendliest staff but conveniently located. Usually has everything you need in stock.
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June 2023 by Leona Gillispie
Price was a little steep on the brakes but overall it was good.
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May 2023 by Preston Sanders
I recently picked up a DieHard battery for my 12v software system.I recently picked up a DieHard battery for my 12v softwash system.
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May 2023 by ShaNia P
My dad & I went to purchase a battery. The store was clean, they had what I needed & check-out was quick & easy.
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February 2023 by Mike Zoltan
I've been going to this store for a long time now, almost 2 years. Bought a drill bit I ended up not using. The next day, Went to return it with the packaging and receipt and they would not do it. I'll be taking my business elsewhere from now on.
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November 2022 by Mark Lewis
Where l usually go to buy auto parts.
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September 2022 by Cristin Edwards
Cody gave excellent service!! He was fantastic
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August 2022 by Tessa Clanton
I’m a land surveyor and my data collector died in the morning when going to a job. I simply cannot do my job without it working properly. Advance Auto Parts was extremely helpful with my situation. The staff here helped me pick the right power inverter that would work in my truck so I could charge my equipment on the go. I am extremely thankful as you guys saved me a lot of time and stress.
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August 2022 by The Dogman
Bought a scooter battery. Almost a hundred dollars. Got home. Battery dead as a door nail. Went back. Service was rude. Guy tried to "CHARGE" the battery and give the same defective one back. Waited 45 minutes. Battery still defective. Finally was replaced with new. Kinda shady way of handling customer service IMHO. I'll go to Auto Zone from now on.
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June 2022 by Not D.
Stood at a counter for 10 min and They just looked at me w all my stuff as I was ready to ck out. Please install self check out and a computer so we can search for our own parts because most employees at parts stores are clueless
