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March 2024 by Playing While Graying
Great customer experience ? from the warm "good morning" to "one more banana ? will be $1" followed by "have a good day" on our way out. Clean store, convenient to I-85 N/S access, and good coffee.
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March 2024 by Veronica Creech
Wow, such a great customer experience at this location which included "good morning"; "if you get another banana it will be $1"; and "have a good day" on the way out. Clean store as well. Easy I-85 N/S access.
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February 2024 by glen young
I wanted to take the time to leave a review and share my experience before too much time went by. This is an extremely long review.I stopped in last week for what was supposed to be a quick trip in and out. I intentionally left my phone in the car. This would prove to be a horrible decision, as I also left my keys in the car on accident. I felt like such an idiot. I realized it once I was inside shopping. The manager on duty came past me to check the coffee while I was in that aisle. He greeted me. I told him what had happened, and asked if it would be ok for me to use their phone after I finished shopping. His reply was of course. I called my car insurance company to file a claim because roadside assistance is covered. I figured the local company would charge me an arm & a leg otherwise and money is tight right now. After I made the call, I went back outside and paced around on the side of the store, out of the way, while also close to my car. I had no way of telling the time, other than occasionally asking a customer that was walking into the store or coming out. After about 2.5 hours, I went back inside to ask him if I could use the phone again because nobody had shown up. I felt like a nuisance and was so embarrassed. I purchased something again so I felt better about having to use their phone. Well, I had to use their phone at least another 2-3 times after that. Each time, I purchased something small, & immediately went back outside. My insurance company found a roadside assistance company who took the job. They then canceled without any notice or reason, & that’s why nobody had arrived. This went on so long that the Manager went home. Unbeknownst to me, he told the next Manager on Duty my situation, and the 2nd roadside assistance company had actually been calling the store. They were looking for me and giving ETA updates. I told them over the phone initially that I would be outside and they couldn’t reach me because my cellphone was in the car, and NOT to cancel the request if they could not reach me. When I asked for the manager hours later, someone working cashier told me he was gone. Then they went and grabbed the other manager. He told me that he had been looking for me because the Roadside Assistance worker called & told him that he was extremely backed up but on his way. I told him I was going to walk around inside for a few minutes because I was freezing, and then would go back outside. He was so nice and told me I was fine to do that and not in the way.The bathroom was spotless. The coffee area was neat and organized. The employees were courteous and fast. Managers Anthony and Tim went above and beyond for me. They were so empathetic and kind. I literally almost cried because they were so nice. Please make sure they know how grateful I am.
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January 2024 by Emma Curtis
I frequent this Sheetz. I ordered chicken wings tonight, a dozen. Took a half an hour to which the employee was apologetic about. What he wasn't apologetic about was dropping 2 of my wings directly into the frier, pull them out with tongs and just put them in the box like normal. one of my wings didn't even make it into the box. which really sucks because this was supposed to be a shared meal between 4 really broke teens. They were super nice tho and still did get me food so 3/5. irritated about my 11 wings tho.
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December 2023 by Terra Parrish
Why is it everytime I come in the store it's like bells and alarms are going off. So loud and high pitched.
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December 2023 by Timothy Gosey
EXPENSIVE!!! Gas prices get you in the door and inside is where the prices skyrocket. Excellent customer service. Clean and well maintained. Easy to navigate the parking lot. My coffee, not great and definitely not $3.10 per cup worthy!
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September 2023 by Amazing Maria
They are very friendly and fast service
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August 2023 by Ariel
8 am bathroom quality 2 out of five stars with a thick smell dirty stalls and urinals
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July 2023 by Tdhdukegirl219
Absolutely love the employees. They're friendly and helpful. The food is always good and they do a great job if keeping the place clean. I frequent this location specifically.
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July 2023 by Alyson Stitt
It’s the Fourth of July, and I decided to order a burger and drink, I ordered it ahead because I knew it was a holiday but they had it ready in 12 minutes or less because when I got there it was ready to go and they were very prompt a nice about it. I am not kidding when I say I think this is the best sheets burger I’ve ever had and the milkshake was definitely on point. Even for a holiday I might add!! thank you!
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June 2023 by Julie
This place is always busy when I stop by when traveling to and from Charlotte. I am always able to get in and out quickly with no problems.
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April 2023 by Brandy M.
Zach is AWESOME, he truly went above and beyond literally, and all the way to the back to check the stock to find the snack I was looking for at 2 a.m. when most people would've just said that they were out or that they didn't have it. So MUCH gratitude and respect for Zach you really made my night!
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April 2023 by Brett Brett
My girlfriend tried to use the bathroom and said it was literally so gross and unkept and lacking supplies it was unusable The cashiers were nice but clearly massively understaffed. This place needs to hire more employees for as busy as it is. I blame the owners because staff seemed like they were trying but they can only be able to do so much with so few.
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April 2023 by Roger Mcdaniel
NC equivalent to QT ....Nice concept less hot food choices
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December 2022 by Jeremiah & Julie Diedrich
We normally look for sheets to stop at on road trips. This was the worst one we have ever stopped at! None of the cappucino, milk, or cream was stocked. Generally messy. Good gas price though.
