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April 2024 by Austin Spaulding
App said the order was ready while I was driving to the store. Came inside and it was not ready and took another 5 minutes which is fine. But the app should not be saying orders are ready when they aren't.
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April 2024 by Terena Gooslin
This location truly knows how important customer service is. They’ve always went above & beyond to assist me in anyway possible. Today, Adam was a superstar. I was having issues with my app & he went above & beyond to make sure my needs were taken care of & my children happy. Thanks again, Adam for showing that humanity isn’t a lost tradition.
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March 2024 by Jessica Baker
I placed a order and I went in to get it opened the boxes to see that it was someone else order and so took it back in. She took that person's food put it back on the rack and told me mine would be ready soon. So my concern is how many times have they handed out food that has been opened or touched by another person. To lazy to remake it. So I will not be ordering here again could possibly be eating someone else germs because she did say well all you did was open the box I was blown...
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February 2024 by melissa widner
Very nice the greatest Dominos’s I’ve ever
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February 2024 by David Myers
I had an exceptional experience at Domino's recently, and I must commend Owen for going above and beyond during my phone order. His patience and attention to detail ensured my order was exactly as I wanted. Additionally, Tiffany's warm and friendly demeanor when I picked up my order made the whole process delightful.The food itself was outstanding. The pizzas were freshly made, with delicious toppings and perfectly baked crusts. The flavors were spot on, making every bite a delight. The store was impressively clean, reflecting the team's commitment to maintaining high standards of hygiene and presentation.Overall, my visit to Domino's was nothing short of fantastic, thanks to Joseph, Tiffany, and the entire team's dedication to excellence. I'll definitely be returning for more of their amazing food and impeccable service.
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January 2024 by Ann Perkins
I order from here at least 2-3 times a week sometimes more. They are good folks and all...but they stopped putting garlic on my crust, even when I asked specifically for it because I had not been receiving it. Other than this they are great. They are polite even when folks act a fool ?
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January 2024 by Sabrina Taylor
Placed an order for delivery with a tip and it took the money out my account, waited an hour, checked the tracker and it said the order was delivered. Decided to drive to the store because I waited on the line for over 20 mins. Show up and they have a construction company inside and they informed the the store is closed. Why the hell is the system accepting orders if the store is closed.? And why are you taking money out my account and confirming an order was delivered? Only revisit to this location will be to collect my refund.
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December 2023 by DeLana Dennis
I have been a customer for many, many years. Most Dominos are really good, but the one in Trinity is sadly missing the regular Domino's taste as well as the amount of toppings and thickness of pizzas. The chicken Alfredo only has 2 to 4 little pieces of chicken. The cheese bread is lacking in the flavor, the cheese, and it isn't fresh.
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November 2023 by mike eason
Ordered a Large Extravaganza, on the app. I specified veggies on one side only. Lol that’s not what I got, tried to call the store but line is busy. Tried to do a delivery insurance claim but it will not let me on the app. Looks like it was just thrown in the box as well. For $27.00 you’d expect a little better service and quality.
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October 2023 by rain cloud
Don't eat there 18.99 for 1 topping pizza ima on fixed income 18.99. Make 2 meals at home never buy from you again wow y'all really changed not for the good either....no thank u pizza hut has 10.00 pizzas dominos just don't have it. Sorry but u first open in Trinity nc pizza was great now it's not.and I can't order online . God bless you all
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October 2023 by Lisa Martin
Excellent service!!! Great Food, very prompt and on time with their orders!!!!
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July 2023 by Amber Gates
Our family has purchased pizza from this location for years but, in the past six months, the service and quality of food has massively declined. For the fourth time within a six month period I received pizza with sausage toppings when it was not supposed to have sausage. There are members of our family who refrain from eating sausage due to being vegetarian or for religious reasons. After the second time this happened I felt it necessary to call to inform them of this error. I received only a very rude and abrupt response and the team member actually complained to me that I should not expect a refund for something like this issue. To be clear, I didn’t expect a refund but I did expect basic customer service. I received none of this and when it happened again recently I asked to speak to a manager but no one even bothered to return my call. I will not be using them in the future and I would advise anyone who wants to receive an accurate order, or even to be treated with a small amount of courteousness, to look elsewhere!
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July 2023 by Laura Holdren
7-19-23 Received a prank phone call from two guys at 7:18 pm. Call lasted 9 min. 40 sec. The one guy had, or faked an accent. They said awful things. I tried calling today 7-20-23 before they opened to speak with the manager and got hung up on. I hope the owner will try to see why this happened.
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July 2023 by Natahalia Bostick
I always have good experiences at this location, foods always fresh and good. Staff is always friendly and helpful. I don't know their names but I wanna shout-out the two that waited for us to pick up our pizza. PSA they do close at 11pm (Wednesday) and I thought they closed at 12, just wanted to say thank you to them staying. ?
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July 2023 by Gray Andrews
I have never had a problem in the 2 years of ordering from here.Order is always correct and well made.
