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“Smooth and efficient account opening process by branch manager Reva Sutton. She is very friendly and knowledgeable, guiding me through each step with clarity. Appreciated the convenience and professionalism. Highly recommend this bank...”
“The Durham Branch is amazing. A huge shout-out to Beth, Clarita and Stafford along with Katie and Sonya. All are always wonderful to work with for our business needs.”
“The team at the Woodforest National Bank in Morrisville NC are exceptional.
Rogan Fernando, Sona Dave & Shine Joseph are a fantastic, talented, and are passionate about making the Customer #1!!
I thoroughly look forward to being assisted in any of my Banking needs when I see Rohan, Sona, and or Shine working.
Thank you for your support!”
“I can't express great enough words to describe the gratitude I have for Chase Hines, retail banker, in helping me. He was more than awesome with assisting me with everything I needed, especially, my mobile banking!!!”
“I had the pleasure of working with Holly and Sarah to start my business banking account. They were so kind and helpful! Amy and Mary Jane stopped in to greet me and chat as well. This branch was amazing and I love that they have a table for local businesses to network with business cards. This location and the staff are 10/10! I look forward to banking with Fidelity Bank for all my business needs.”
9AM - 5PM
2705 Durham-Chapel Hill Blvd, Durham
Banks
“If this app/card was able to be on smart phones this would be a perfect 10 for me. This app is amazing with communication with needed information and timing after each transaction is placed.”
“I have a most frustrating issue with RBC bank regarding a mortgage loan payment they ruled was a single late payment Caused by the inability of the USPS to deliver a payment in sufficient time to be processed. Despite my numerous protests , RBC advised they were filing a report with an un-named Credit Bureau charging my account with a late payment fee. In fact , RBC personnel told me the delayed payment was Not caused by me. RBC would NOT provide me with any internal reports prepared by them & simply exhibited a\”
8:30AM - 5:30PM
7103 NC-751, Durham
Banks
“I came in around 3pm on a Friday to open up a business account. Was greeted by Douglas Fernandez, who was patient and extremely professional in helping me getting the account set up. Very pleased with the experience, would recommend this branch.”
8:30AM - 5:30PM
2339 Davis Dr, Cary
Banks
“Stan Hannen and his team were exceptional during our home buying process. We could not have asked for a better loan officer, the amount of knowledge and experience Stan brought was invaluable and we are now moving into a lovely home. Thank you CFCU!”
“I have been going into this branch for years. Every visit is welcoming and wonderful. They seem happy to see me and appreciate my business. I haven’t felt that from all my banking relationships so this is much appreciated!”
“Fran is a gem and an angel of a human being! I came into the branch today because I was having a lot of trouble transferring some funds from FCB to another bank (in NY state), which resulted in a lot of fees and headaches. She was extremely proactive and suggested she call the NY bank manager to figure it all out. Right there, she has already gone ⭐ABOVE and BEYOND.⭐
Unfortunately, the NY branch manager was extremely rude to the both of us, at one point withholding basic information about my account, being vague, and telling me to “go on the app” to figure it out. When I told him I was on the app, but couldn’t read it, he said, “then go print it out.” It was atrocious customer service from the NY branch manager and Fran was RIGHT THERE with me to help navigate. It felt so good to have someone on my side to help. She spent almost an hour with me, speaking to other branches and getting it all sorted with dogged determination. In a world of managers who say, “just go look on the app,” Fran is a diamond!! ?
Wherever Fran goes, that’s where I’ll bank - as long as it's not the NY bank.”
“As a small business owner, HomeTrust Bank has made me feel so welcome. They are always so responsive and check in with me by phone and email to make sure everything is just perfect!”
9AM - 5PM
5070 Arco St, Cary
Banks
“Clean facility, friendly staff, but sometimes the teller line can get backed up during busy times. There is an ATM outside, as well as three inside. There's a restroom available, but it requires a code that you have to get from an employee. Lots of parking.”
8:30AM - 5:30PM
7870 Brier Creek Pkwy, Raleigh
Banks
“I recently visited the Brier Creek location and was very impressed with the service I received from Liz Ziegler. She went above and beyond to ensure I was able to address all of my needs. I genuinely appreciate the effort she and her team made and will continue to use CFCU for my banking needs.”
9AM - 5PM
4811 Hope Valley Rd, Durham
Banks
“I went into this bank to deposit a check. I also had trouble resetting my pin code. Justin was such a great help! He volunteered to assist with a smile, great attitude, and he was very patient because my phone also died. I always go to this location! Great job Justin ?”
9AM - 5PM
505 S Duke St, Durham
Banks
“My brother had passed away and I had to close his account. I was assisted by a guy on his very first day working there. He handled my business well, asking the manager for help a few times (understandable on his first day) and treated me with efficiency and respect.”
9AM - 5PM
216 NC-54, Durham
Banks
“Extremely helpful staff. I managed to get approved for 2 business credit cards in a span of 4 months. They told me exactly what I should do to increase my chances and the manager is definitely on top of Chase's product lineup.”
9AM - 5PM
7870 Alexander Prom Pl #125, Raleigh
Banks
“Me and my husband went into this location to open an account from the moment we walked in they were so friendly and the wait was not long at all, we were in and out in about 30 minutes hands-down great location.”
“I don’t understand how Gil calls customers over and then completely ignores me, and turns around to do other things without a greeting or “please give me a minute and I’ll be right with you” (which I totally wouldn’t mind waiting if he would communicate instead of helping NON EXISTENT drive thru customers). Literally stood there for 5 minutes before going with another teller. Other 2 ladies there were super nice and helpful :)”
“I had a great experience at this branch! The branch itself is brand new and very nice. I called ahead and despite not being a member the team was nice enough to accommodate my request. Special shoutout to the manager Sohana for all of her help today. She is very friendly and helpful. Thanks again!”
8:30AM - 5:30PM
108 Olive Branch Rd, Durham
Banks
“I've been going to this branch for a while. The staff consistently go above and beyond to help out with whatever I need, and they are kind to myself, as well as my family, which goes a long way. Can't say enough good things about the people there. Thank you!”
8:30AM - 5:30PM
401 N Harrison Ave, Cary
Banks
“I had the best experience with Telesha, who helped me finance my Jeep! I could not have done it without her. She was very patient, understanding, and was able to walk me through the entire auto loan process. I highly recommend going here and working with her!”
“Personable service for my business account. First Bank meets and exceeds my expectations by delivering a human touch that's sorely lacking with the big banks. I do most of my business online but can count on my local branch for expert assistance whenever I need it.”
8:30AM - 5:30PM
9101 Chapel Hill Rd, Cary
Banks
“My wife and I have a joint account with SECU. We regularly use the Chapel Hill Road branch in Cary, NC. The customer service provided by the Bank Tellers is outstanding. Everyone is courteous, friendly, and very professional.”
9AM - 5PM
610 Magness Dr, Cary
Banks
“I've been a client of Chase Bank for several years, and every visit reaffirms why I choose to bank with them. The level of service and personalized attention I receive is unparalleled.The branch manager, Wes, is a standout. Every time I walk in, he greets me by name with a friendly smile, making me feel more like a valued friend than just a customer. His approachable demeanor and genuine care for clients set the tone for the entire branch.Keith, the business banker, is another reason I'm loyal to this branch. Whenever I have business banking needs, Keith is not just helpful but also enthusiastic about assisting. He takes the time to understand my needs, offers tailored advice, and ensures I have all the resources I need for my business to thrive.David, the Chase Private Client Advisor, is incredibly efficient and professional. He's always available to assist with more complex financial inquiries or services, responding promptly and with a level of expertise that instills confidence in his recommendations.Even the tellers at this branch deserve a special mention. They are not just efficient in their transactions but also remarkably personable. They remember me and greet me warmly, adding a personal touch that is rare in today's fast-paced world.In summary, the team at this Chase Bank branch makes banking a pleasant and stress-free experience. Their commitment to excellent customer service, combined with their professional expertise, makes them stand out. I wholeheartedly recommend this branch to anyone looking for a reliable and friendly banking experience.”
9AM - 5PM
1201 Walnut St, Cary
Banks
“Joe was a life saver!! Even though I’ve had the worst experience with Wells Fargo as a company, Joe managed to find answers and get my account fixed and in a very timely fashion.
I’d only see Joe and never anyone if I ever have dealings again.
Amazing!”
“I had a wonderful banking experience with this bank/branch. Amazing staff members at this location will guide you in right direction. They provide truly a great service for all your banking needs. Kudos to all First Horizon Staff, SW Cart Parkway staff.”
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“From the tellers to upper management they are so kind, helpful and they care about their customers. They're personable and so sweet every time. Great customer service and it's so refreshing ☺️”