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March 2024 by stacijingram
Went in with my daughter to get a pair of flip flops she could use in the shower at school. She found a pair of fairly worn OP brand (Walmart) flip flops that fit and would be great to wear in the shower since she wouldn't have to worry about messing them up. The sign says flip flips are 1.99. Ok, we'll do that. Get up to the register, and the cashier rings them up for 5.99! I questioned as the sign very clearly says 1.99. Then the cashier starts getting hateful and telling me that only counts for the "dollar flip flops" as she worded it. I asked her why anyone would pay 1.99 for dollar flip flops and let her know the sign clearly stated 1.99 for flip flops. She got more hateful. I told my daughter just to put them back because we could get new ones for that price. I took her over to Walmart and she got 2 pairs for 6.50.
I have donated a ton of stuff to this particular Goodwill. They have been my main donate spot for years. Never again. This store won't be getting any more of my stuff (which I give them for FREE) or any more of my money!
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December 2023 by KSH
Goodwill should GIVE needed items to the homeless. They get it free but won't give it to the needy. I do not donate anything to Goodwill. I'll drop it off at the homeless shelter for FREE!
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October 2023 by Kristie Farley
Large selection of clothing , good place to shop
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June 2023 by Jennifer C.
Pleasant staff. Very convenient.
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June 2023 by MARY GOVE
I gave this low rating because I was in this store today. I was looking for some decor for the Alexander Early Headstart. I found several items, the items were overpriced. One particular item had the original price on the bottom of $10, they had it marked for $5. Being that this was for AEHS,a community service, I thought I would check to see if they could give me a better price. The manager was quick to tell me she couldn't change prices. I placed the items back on the shelf. You see this stuff is donated to them and I'm aware they benefit the community also, but I would be lying if I said I didn't believe someone is lining their pockets. Do better Goodwill, God blessed this company with all these donations so don't be robbing the public, just because you can. BE FAIR
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June 2023 by Amanda Atwood
Very clean store. Friendly staff
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February 2023 by Aeryn
One of the best goodwills around, I go to a lot of different ones but this one is consistently clean, well organized, and overall great!
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November 2022 by Krystle D Canter
Great selection. Always fine something. Very friendly staff
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September 2022 by John Arends
Very nice store, expensive though.Tried to get a item cheaper as a part needed for use was stripped out. Ask one of the clerks (first mistake), answer "sorry, they knew it was broke when they priced it." Incredible.Second mistake, not asking for someone in charge.I didn't purchase it for the price they ask. Not sure it could be fixed.
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June 2022 by Sampleguy
Good deals and good service
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June 2022 by Ashley Harwood
The sales clerks are very patient kind and didn’t mind putting up with the shopaholic and her kid and his picky self! They have good name brand clothes not a lot of Stains or rips or tears!
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February 2022 by Allen Bolick
Look like the mask police on patrol again.We have taken precautions and have had the vaccines.If we asked to wear a mask,we will.Dont have a problem with putting one on.But don't catch us as we walk in the door telling us to put one on, when there are 4 other shoppers in the store with no mask anywhere.
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January 2022 by Edward Sizemore
I have been in retail management for my entire career.32 plus years. I spent my day at a toy show in Hickory( 2500 plus in attendance) no Mask,nor was I asked to wear one. Walmart in conover,no mask. Restaurant in Claremont..no mask. Food lion,valley hills mall...No mask. I walked into this good will,not even off the front mat,When I hear a very rude associate jumps me and screams ...Sir,you need a mask. I politely tell her,then you will not get my money. I walk out. Went next door to dollar tree. No Mask. Walmart..no mask. I worked in Gatlinburg,Tennessee from 2018 to 2020.Three thousand plus people from multiple states coming through my store. Not one time did I ever force a customer to wear a mask. Hmmmm, At what point will businesses realize that having mask nazis in their company causes more damage than profit. Will not set foot in this location ever again,and I will tell others of this particular store and WHAT THEY THINK ABOUT CUSTOMER SERVICE.
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December 2021 by dragonflygirl
First of all, this is a great store. Everyone is super friendly. Except for today. I was disappointed in the actions and speaking of one of their employees. I don't like to put the spotlight on anyone but, I don't like being treated and talked to in the manner I received from Tammy. She was rude and snarky to me regarding my purchase which happened to be a misunderstanding between myself and another employee. That was not a problem because it was a misunderstanding however, when I tried to explain the conversation to Tammy, she was a complete ?% rude person. She didn't even apologize for the first incident that occurred prior to the misunderstanding. Hatefulness !!! I didn't deserve any of that. Tammy, you need to get it together and be more considerate in your speaking. Instead of treating the customer like they are stupid, try being nice and helpful to people and give them the benefit of the doubt. Misunderstandings occur and it's okay. Nothing tragic.
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October 2021 by Danelle' McGalliard
Lord knows I cant resist a good buy and this goodwill has gotten in the thousands of dollars from me over the past couple years. But lately they have been supper ridiculous on pricing. Like a pair to something your gonna pay double to get a matching set . like i got three pics today a matching set one was 5 one was 4 and one was 3 why do that to someone. Other then being greedy with stuff (Thats) donated which means its giving to you.. Makes no sense.
