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July 2023 by Loretta Stanley
Had my mail forwarded ,most never arrived …my son’s Christmas card arrived end of April …. Now my post office box which I have had for 25 years rent is due NO ONE from this office sent me notice it’s due I have been asking for help from Lisa at post office and I am told to pay online which I do not know how to do .. I keep calling and have left messages for the new manager post master Thomas to no avail All I am trying to do is get help paying my box rent over the phone … I live 300 miles away This is wrong
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April 2023 by Yami Umi
They refuse to come down the driveway to my house to deliver anything they say it's the driveway but if they didn't try and speed down it they wouldn't have a problem of I could would give a zero
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April 2023 by big dawg_1_2 gaming
They refuse to deliver to my house even though ups fedex and amazon all have no problems
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April 2023 by Kat Ree
refused to deliver to certain locations and wont delivery down our driveway
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September 2022 by Belinda Taylor
If you have a p.o. box, mail addressed to home address and you don't have a mail box, the driver just sticks it into any box and then if you complain, "It's your fault". Lousy service at this p.o. and the Postal Mgr is "It's your fault" with every complaint. Also, when you try to get who is the Mgr over this Post office, they ignore the question.
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September 2021 by Kevin McKenna
I am here at 11:30 am and they have the door and post office business closed
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July 2021 by Kelvin Lipscomb
Great people and awesome service.
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March 2021 by evony green
The postal service is HORRIBLE! Package late, mail in wrong box and the list goes on.
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September 2020 by Jacqueline Wilkerson
Wonderful experience with this facility.Quick response time, pleasant and personable. A++++
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August 2020 by Pam Aldrich
The staff here is always willing to do whatever they can do to help. Inside the office and on the routes, it's a challenging job to get it all done on time and correctly, handling thousands of pieces of mail and packages as fast as they possibly can. Thanks folks!
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August 2020 by Patty Grady
WORST DELIVERY SERVICE IN THE SOUTHEAST. Delivery person leaves open when raining and mail is soaked! Never delivers packages according to times given on online site. Ridiculous how bad service has gotten over the past year.
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October 2019 by Chris Herrmann
We have been having an on going issue for over 2 years, our postal delivery person cannot seem to get our mail into our mailbox. We received everybody else's mail, but our neighbors have to bring us our mail. We now only send letters and packages out, via a different Post Office.
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February 2019 by rhonda clyde
Go to the one in Timberlake NC if u are in the rougemont , Bahama area not the one in Rougemont . They are rude and don't care about their customer's
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January 2019 by Tracy Kozar
The employees go above and beyond their job duties. I am glad to have Carla and Luke as our Mail Delivery people they are very nice and kind. Just wanted to say thank you for all you do to everyone that works at Timberlake USPS.
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October 2018 by Jessie H
The mail carriers here are completely amazing and do such a WONDERFUL job! Lovely and pleasant group of people at this location. The carriers care about your package deliveries and will place your parcels in specific locations for your protection.
