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June 2024 by Peggy Arney
Customer service is great and the people are nice. Drawback is there is no bedding for children nor adults. Prices have gotten higher as well. Some things are more expensive than Walmart.
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June 2024 by Debbie Hennessy
My granddaughter drove to goodwill to make a donation. It was 845pm. There was an older man there and he asked her what she wanted. She told him she had items to donate. He told her he was closed, no donations accepted. We have gone to GW in Franklin and they were very rude. We will not donate there any longer. I do not understand why these places are running up prices on simple items. Mugs, glassware, utensils, vases, incredibly high. Most people in need cannot afford a $10 mug. Honestly these places are not serving our community. We need housing, food, substance use treatment, care for kids, jobs.
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January 2024 by Tara Bellamy
this goodwill is a joke the prices are outrageous will never be back
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October 2023 by Dianne Sisi
This store is always very hot like 90 degrees. It's small and the woman that works there is not helpful. When we asked about seniors discount, she just said" we don't give any discounts ever". Expensive.
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September 2023 by Michael Huffman
I go here often (about 3 times a week) and every time I go in, they only ever seem to have one person working the entire store alone. Im giving this place five stars though because the employee, Ashley, has always been super friendly and helpful to me and the other customers I saw her interact with in the store. Running a store front alone cant be easy but she does a great job!
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August 2023 by Lori Leech
In the middle of my shopping experience, the power went out & the staff was fantastic handling the situation. Super friendly & helpful!
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August 2023 by Linda Ivette González Vélez
Excited ?
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August 2023 by Penelope Gobar
Prices are absolutely ridiculous!
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May 2023 by L Cardinal
This Goodwill Store is very small, but looked well maintained and clean. I found their prices to be quite high though, compared to other Goodwill locations.
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May 2023 by L Floyd
This Goodwill Store is very small, but looked well maintained and clean. I found their prices to be quite high though, compared to other Goodwill locations.
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May 2023 by A Girl Being Frugal
Store is tiny, highly overpriced, and the staff is extremely rude. Shop the Goodwill in Franklin for a larger store, a friendlier staff, and MUCH lower prices. Better yet, support the small mom and pop charity shops instead like Pathways, Great Smokies Health Foundation Thrift Store, ReStore, or one of the other great stores in Jackson County. After today’s experience I won’t be back unless management changes.
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April 2023 by Charles Butcher
Nice small shop beside Walmart.
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March 2023 by sleigh xxx
Very small. Quite empty last time I visited. Like others have mentioned, the prices are ridiculously high.
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March 2023 by Calico
Everybody should consider donating their stuff to Homebase on the WCU campus instead so they can at least distribute your things to people in need instead of it getting rejected by goodwill and thrown out. Came by a few months ago to drop a bunch of stuff off. Boxes and boxes and boxes of stuff in good condition and clothes with no flaws. Lady at the front said she'd meet me out back to accept it. She never came out (I waited about 30 mins, and lady was nowhere to be found when I went back inside to look for her), so I put my boxes in the back under shelter where a ton of other boxes of stuff was just sitting out, and a sign that said left boxes would get thrown away due to weather damage. Everything probably got tossed. Murica.
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March 2023 by ticketstomydownfall xx
Very small. Quite empty last time I visited. Like others have mentioned, the prices are ridiculously high.
