Andy Shaw Ford, Inc. is highly praised for its excellent service and friendly, accommodating staff. Customers have reported great experiences when purchasing vehicles, particularly the Bronco, highlighting knowledgeable staff who make the buying process simple and seamless. The professionalism and genuine kindness of the team, especially during conversations about vehicle maintenance and service, have also been appreciated. Many customers feel valued and recommend the dealership to anyone looking for a vehicle. While most interactions are positive, one customer mentioned a minor issue with a service staff member's knowledge about Ford vehicles. Despite this, they still consider the dealership a great place for vehicle purchases and maintenance. The dealership also showed commendable support in urgent situations, as one visitor was helped with a vehicle issue on a Saturday without an appointment, receiving quick diagnostics and repairs. Overall, Andy Shaw Ford, Inc. is recognized for its commitment to customer satisfaction and expertise in vehicle service.
Thank you for great service and a terrific experience. Very friendly and accommodating staff went out of their way to make sure the service was good. I felt like a valued customer and will be back when I need service on my Bronco.
December 2025
We had a great experience buying our bronco! Dustin was knowledgeable and really made the entire process simple and seamless!! Thanks!
December 2025
Went in for recall matter; people are friendly and professional
