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“The customer service of the little girl with brown hair is outstanding. I couldn’t find anything I was looking for, and she was very patient and kind.She essentially helped me find everything, you don’t find that much anymore.There are still carts blocking the isles, which is why I didn’t select 5 stars but she is amazing!!!”
“Was able to find everything I needed to furnish my new home from appliances which were brand new to living room and dining sets also the delivery And owners were very helpful will definitely be goin back to get more things they even have tools”
“I Love Next Step Ministries Thrift Store. The staff is so friendly and the store is clean and organized. I always find something that has to come home with me!!!”
“They have some really good buys in a variety of areas in the store. The employees are nice in this store. The one thing I will point out is the employees use of walkie talkies or other devices where customers can hear conversations. On the day I was there they were discussing an event in the store that shoppers should not have been aware of or how things are handled. My entire background is management, operations, hr policies and loss/theft. When this was going on a couple of guys stepped out of aisles as to listen to conversations between employees on the sales floor too. This is not a smart move to involve non personal in store situations.”
“I was looking for a greenhouse my neighbor said he purchased from Big Lots. Regrettably they had sold out. I was surprised at the wide array of household, lawn and garden items that were in stocked. I've been sleeping on Big Lot. The prices were a surprise too. Alot more competitive than other places I've shopped which will remain, unnamed. The staff went out of their way to double check the back room, but to no avail. Everyone, cashier and stockman were super friendly. Kudos to them and Big Lots!”
“This the best location in North Carolina, store looks great after re doing the floor. One of cleanest and we'll stocked. The managers are always nice and polite, I feel bad because they cannot keep any cashiers. Unfortunately that's every store and company in the US right now. Mary always goes out of her way to help me, and brightens up my day with her smile. The closing manager is a young man who is so nice, and sweet. I wish all the other dollar trees were like this one, south main is the best location around.”
8AM - 10PM
Pine Hall
Discount Stores
“Great employees and store is always clean. The only thing is this dollar general needs to get ice like all the other ones. You have a lot of people that go out to lake or goes up to hanging rock or even does events in the area but we have to drive to walnut cove or Madison to get ice. I hope they will eventually get some ice there.”
“One of the best ? dollar stores out there. This location is always clean, well organized ( even at holiday shopping times), has very helpful staff, and great selection. This is a great place to find items for ? birthday parties, decorations, cheap toys, cheap home improvement decor items, cleaning supplies, grocery items, and more. Also don't sleep on their ? school supply selection. This location also has ♿ handicap accessible ?️ parking and entrance.”
8AM - 10PM
2951 US-220, Madison
Discount Stores
“Love the service
They have the best pick up service available
They are awesome always have a smile and polite they love their job.
And care about customer”
“Stopped by here on the way to The Patriot Disc Golf course. Was able to find what we needed and the store was one of the cleanest we seen. Very few boxes of inventory in the isles and friendly staff.”
“Always fast, convenient, and cheap, perfect for quick stops or whenever medium quality will do. Layout, selection, prices, and service are very consistent between locations. So, you seem to always know what to expect, no matter where you visit.”
“The clerk at the register was a true young gentleman. He had long hair and was so professional and nice! I'm so sorry I didn't get his name. I'm sure his job is unpleasant at times and he deserves a big thanks. I went into this DG for 3 things but left with about 10 items! I'm fairly new to the area and had never been to that particular store. I certainly will go back. Thank you.”
“Jason is AMAZING! Needed a baby pool- he not only recommended a few other dollar generals, and LOOKED up the distance from me, but also told me to call back if I needed any more help. What an angel! THIS is what awesome customer service is all about!! Thank you, Jason!”
“This store is very close to my house. Today after church I dropped in to grab a 6 pk of Pepsi and I noticed there were on sale @4 for $13. I get up to the register and they range up $5.25 each. The cashier went and check the signage the. She got Amanda. Amanda went and pulled the sale stickers down and walked back over and explained that the sale went off yesterday. I mentioned that since signage was still posted I should get that pricing. She explained that when it is a vendor sale they are not allowed to override it. She then found a digital coupon on the DG app for 3 for $13. Which obviously wasn’t near as good as what was posted but I was getting irritated so I just agreed to get 3 -6packs. Amanda was having to undo what was rung up and manually go in and it was taking quite some time and I was honestly just ready to get home so I did apologize to her since I also work with customers and I am honestly a good person. I do know we can not explain to customers like they should understand behind the scenes what goes on with stores and their vendors but I also know that Amanda was honestly trying to satisfy me while there was a line forming behind me. She had someone else begin to check out the other customers while she continued to figure out the total for my order. When she was finally done I was getting my 3-6packs and telling her that again I apologize for being short with her when she insisted that I take the 4th 6-pk. I told her that I didn’t want to take it because I didn’t want her to get in trouble. She re assured me that she was working on getting me the price advertised when I first walked in the whole time. She went over and beyond and although I wasn’t happy to begin with I was when I walked out of the store in Kernersville NC located in N. Main Street!!”
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“You need to fire Bobbie(the 60+ year old lady) all she does is yell, and God forbid you try bringing a movie back that didn't have the DVD inside of it. Yelled at my husband saying there's nothing she could do unless he looked through all the movies to find that exact movie. Literally only yelling that at him, all the other customers in the store could hear her yelling, they were all shaking their heads and even seen a nice man worker was saying that wasnt right for her to do that. After me and him looked through the one big spot of movies we couldn't find it. So he had to go tell the woman and a different NICE worker woman helped us try to find it, but we couldn't so she told us to just get another movie with the same price. She also found a whole lot of movies that didn't have the DVD in it. She also yelled at an elderly woman for buying a carton of cigarettes WHICH the Bobbie woman scanned 10 packs of cigarettes which is more expensive than the carton, that woman also got a can of beans but she forgot them. And Bobbie said "well if these beans were important they'd come and get them." My mother took the bag out to the elderly woman and she said thank you this was my mother's day food. Fire Bobbie or you're going to lose a lot of customers. All the other workers are completely wonderful, but this woman is making people lose money and embarrassing them.”