“One of the friendliest and helpful banks I have done business with. The staff makes you feel like family. On a scale of 1 to 5 with 5 being the best I give Carla and the entire staff a big 5”
“BANK OF OAK RIDGEBrent Schroyer: I simply cannot say enough. Brent takes care of all my insurance needs. He reviews my policies every year to get me the best possible deal for my current situation in life. He even spoke with my two daughters right before they started driving. Sometimes the “talk” means more coming from someone you really don’t know more than from a parent. He’s responsive and he really cares about his clients.All the staff that I’ve dealt with are exceptional; but I must give a shout out to Chastity Spofford, another fan fav!! She is exceptional at what she does.My most recent experience with THE bank of Oak Ridge, left me saying to my wife as I was walking out, “you know the service at the Bank of Oak Ridge is exceptional.” Sonia Torres appeared that she was pressed for time, as if she had an appointment to make, but realized we had been waiting, only for a short amount of time, but we were still waiting for help. She could have easily just walked out the door, but approached us, and stayed to help. It was greatly appreciated!All the best to everyone there!”
“We absolutely love Bank of Oak Ridge. We own a small company and was doing business with another bank, who is not local. We switched all of our banking business over after we financed a work truck through Bank of Oak Ridge. The process was pain free and enjoyable. Abby O. has been such a pleasure to work with. She handled all of our needs with professionalism and kindness. She understood that this is our lively hood and how important it was to get everything transferred quickly without becoming too much of a stress. Our experience with Bank of Oak Ridge has been excellent through and through!A little back story... Our local school banks with Bank of Oak Ridge and I am the treasure for the Music Boosters. I have had great experiences over the last two years. The Live teller at the ATM is a great feature! Nicole is the best! She handles all my deposits with ease.We had been looking for a local bank to have easier access to our company funds. Bank of Oak Ridge has exceeded our expectations and definitely stomped out all our reservations we had.”
“Great people and great bank to work with. Big enough to help our business with all of our needs but small enough to know our names. Would recommend Fidelity to anyone!!”
“Michelle helped me open my new accounts at Bank of Oak Ridge. She has been so helpful and quick to answer any and all questions. She and Tyriq are always quick to greet me when I walk in the door. I’m truly glad I joined this bank!”
“Truliant Federal Credit Union is an excellent place for your banking needs. They are very professional and friendly. You are treated with respect anytime you enter the building. They do not have lots of added fees for your accounts and have all products that banks have.”
“By far, The best bank I've ever banked with. I will always be a customer of Pinnacle. They are all extremely friendly and helpful. They always greet you with a smile. Love thus bank!”
“The opening of the account was quick and Nikolas Kastanis was very kind in helping me with a person to translate the parts that I did not understand well, excellent service.”
“This is genuinely the best service I've had at a bank or anywhere else. I went by there to speak with a representative about student loans. A kind man opened the door for me, greeted me, and immediately sat me down with who I needed to speak to. No fuss or difficulties. The banker I met with was incredibly friendly and gave me all the information I needed in a timely manner.”
“Self Help Credit Union has been an incredible resource for me as I worked to rebuild my credit and save money. Their staff is friendly and always professional. I highly recommend using them for your banking needs.”
“I’ve been here about 3 times so far and my experience with tyler has been amazing! He has such a positive attitude and never fails to fix my banking problems (give that man a raise)”
“My wife and I have been banking with this bank for years. We were glad to see the same friendly faces when the bank changed from SunTrust to First Horizon. The 5-Star customer service we have always received from Ashley Snead, Universal Banker and David Baker, Insurance and Annuities has been exceptional. To illustrate, Ashley made wiring money to our clients an easy process. Moreover, when I needed a new ATM card David made me one right on the spot at the branch. Everyone is always so helpful and friendly making you want to visit the bank. I know it is no easy task to operate a bank. However, you would never know of all the hard work being done in the background because the bank is run flawlessly. The Operations Manager Renee Payton is a superb manager. Her leadership focuses on taking care of her Staff, making her Customer’s experience excellent, and helping her Staff together with her Customers on their banking journey. I give them 5-Stars!”
“I've banked with PNC for years and they are the best! The kernersville branch has always treated me well. I've had some very difficult and specific issues and they have helped me handle them with little to no trouble at all. Michelle and Mindy specifically are absolute rockstars.
All communications has been prompt and easy to follow. If they are unable to do something, they are honest about it. System issues have happened before and delayed things but that is literally just a system issue and it was communicated promptly and clearly so I was able to get my transactions completed.
I absolutely love PNC. Be it online, over the phone or in person, they will do what they can to help if they are able. All of the staff I have had interactions with have been so understanding and kind, which is very much appreciated. Customer service is superb.”
“We love this branch! They are uniformly friendly, helpful, and accommodating! Hands down our favorite SECU branch in Greensboro. Special mention needs to be made of Foram, as well - she is a stellar teller, remembering our names and usual needs, and going the extra mile in every way in the months that we've been going here. Good branch and great people!”
“I love my the customer service. I've never had a problem with the staff at the battleground location. I go in or now drive up and just chat away and forget about what I came for!! ?They always call when they feel that my atm card has been compromise. I love my credit union!”
“I recently moved to the Triad. I've been making transactions at various credit union locations that participate as a Co-Op Shared Branch. I want to be a recognized as a member not a number. After visiting Piedmont Advantage Credit Union and being assisted by Angela, I felt i would be a valued member here. Angela was welcoming and her kindness was impressive. I saw her with the gentleman she was assisting before me, and she was personal and professional. Angela engaged in conversation with me and the woman waiting to be helped - they both shared PACU's family-like history with me. I am eager to join this location for my banking needs.”
“I've been banking here almost a decade; since back when they were New Bridge Bank. I've always enjoyed the friendly service, and the accuracy and efficiency of this branch. I do wish they were open weekends, but it's not a huge deal; especially with the 24 hour ATM and online services First National provides.Plus, it's a good setup spot for Goodwill each weekend.Also, this branch does not have a coinstar machine; so if you're bringing in change, the coins need to be rolled.”
“Visited on Feb 1, 2023. I had the most amazing experiences with Steve & Amarylis. They both were super nice. They went above and beyond their customer service duties. Steve explained all we needed to know in detail & even provided followup resources. I appreciate it & I look forward to a long term relationship with Wells Fargo.”
“Always a pleasure to see the nice ladies at my Fidelity Bank Always kind and friendly ? whatever I need help with they are always so attentive and take care of me with a smile ?”