Towing in Statesville, NC

“Our Highlander encountered a hybrid problem in Durham.
Not long after leaving Durham for Asheville, the vehicle died just east of Statesville at about 3pm.

Upon reaching out to my insurance company USAA for roadside assistance, they informed me that the soonest they could get a tow vehicle there was the next morning, and they weren’t actually sure they could find a tow company to even do that. I performed an internet search for Statesville Tow Company, and J and J Towing was the first to come up.

I called J and J, and they immediately told me they could be there in 45 minutes to an hour. So much for USAA. My wife and I got into our other rental vehicle and continued our tip on to Asheville so we could make our friend’s birthday party on time.

Romeo was on the job immediately. After it became apparent that we mistakenly gave him an inaccurate description of the Highlander’s location, though, he proceeded to go out of his way and drive the interstate until he found it. He ended up not charging us extra for this.

He then towed our Highlander over the mountains to Northeast Tennessee where we live, and dropped our vehicle off at our house.

USAA informed us that a tow to our house would cost $1,500, of which $700 we would be responsible for. Romeo did the entire job much, much sooner for just over $600 total.

He had an outstanding attitude the entire time we interacted with him. Upon finding out that he would have to tow to Northeast Tennessee, instead of complaining about the extra work, he asked his family if they would like to ride with him for an impromptu visit to the Tennessee Tri-Cities.

Great attitudes make short work of tough jobs! We highly recommend him to anyone in need of a tow in his area. Thank you, Romeo!”

“I had to have my Thermostat replaced, and I made an appointment for August 1st 2024 , they got it done and it’s running really Great , very convenient for me , and it was done for a reasonable price, thanks Tim and staff. I would recommend them !”

“Casey's garage is one of the best places in Statesville, NC to get quality work ? done to your vehicle. He's courteous and very honest with every customer and the pricing is great. He's a super business man.”

“Can’t say enough about this place! Awesome customer service! Samantha is a huge asset to their team! I have had several issues pop up over the last few months with my Mazda… they have been honest, great communication, and fair price and always gotten the job done in a timely (sometimes mind blown) manner! I’m hoping all the great work they’ve done will keep me out of there for a while :) but I know there will be there for me when I need them!Services: Auto side window replacement”

“Even when they were closed for holiday, the gentleman was willing to help me out with a battery swap. Good people. Good service. Support locally owned and operated where you can!”

“Thank you very much Statesville collision center. The frist time it was two old people. The second time it was two F.en deer ?. The front door driver side and the back door. Both times they did a GREAT JOB. THANKS”