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December 2023 by Huck
not my favorite place,they totaled our car when it was only a minor fendor bender? didn really reach out to much,we were lost on most of this situation,waiting for a call to tell us something,idk i more than likely wont be back,but hey i gave ya 4 stars ?♂️ apparently this is 16k worth of damage. pics below
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February 2023 by Cody Chapman
Call to set up an estimate service, ended up using their online feature, set up an appointment go to drop the car and meet with rude and untrained older women. Don't go here.Edit : ew no do not throw blame on me for your lack of customer service, if you any anything else to say please submit it in writing to the email y'all have
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February 2023 by Cody C.
After calling to get an estimate I was directed to use their third party website car wise to send them pictures. Got my estimate the same day and set up an appointment to drop the car off and do paperwork as needed when I arrived I was immediately met with a heavy set older rude woman saying things like why are you here who told you to come here things like that The whole situation could have been approached differently from her end and in turn caused them to lose business. After reading the reviews I'm glad I'm not going with them
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August 2022 by Eric Mendoza
Great place to get your car fixed. My only con is the amount of time it took but the quality of work out weighs the con.
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July 2022 by Christopher Bowers
Went for an estimate on June 21st. He came out took photos and told me he would email the estimate the next day. He said if I didn't have it the next day it would be Friday. When I didn't receive an email I called again on the 27th. I was given a song and dance about why it was not done. Called again on July 5th. Same song and dance. I asked to talk to the supervisor over the person who did the estimate and was given yet another excuse. Don't waste your time with people like this.
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May 2022 by Abby M.
I should have read these yelp reviews prior to picking a Collision center! Initial phone contact was pretty bad so I hesitated to continue on with an estimate. Car had minor scratches on back quarter panel from a golf cart that swiped it. Went in for a visual estimate and was not impressed with customer service from front desk or person doing estimate. Called after several 4-5 days and was told estimate "in progress" ....called a week later again told estimate 1/2 done. I asked if he could give it prompt attention. Was basically blown off and figure they will get around to it eventually. Cannot imagine customer service if I had repair done. Not even waiting to hear what estimate will be...NOT planning on doing business there!
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February 2022 by MaryBeth Rhyne
Can only describe this entire process as dishonest, unethical, and extremely taxing. Labor estimates are grossly overestimated and overcharged, communication leaves much to be desired, and Bradley gives you the illusion of choice but acts before you have a chance to choose. If this is an insurance claim they WILL try and fleece the insurance company for everything they can get, with no regard for you as the car owner. My car has now been totaled over a minor accident. Thanks guys
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November 2021 by Dawn Mcgee
Called to get some information and these guys were amazing and helped with all my questions
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October 2021 by Lashon C.
My experience with this company has not been good AT ALL. They failed to communicate with me about my repairs and it took them over a month to fix a quarter size dent in my car door. It took them so long to repair my car, that I had to start paying out of pocket for my rental car. I will not be using the company ever again. I will be sure to tell everyone I know about this experience.
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October 2021 by Jonathan
Went to them for an estimate for my vehicle that was involved in a car accident under trusted recommendation, based on the way I was treated and how I saw them treat others I could not in good faith recommend this business to anyone else. Nothing about my dealings with them seemed above board.
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July 2021 by Lonnie White
Expensive for minor jobs. More for insurance repairs through insurance coverage.
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July 2021 by Chris Schermerhorn
Bradley is top-notch. He is a asset to the business. Very detail oriented and only use OEM parts. They set the standard in auto body repair.
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February 2021 by Lonny Munford
Thank you very much Statesville collision center. The frist time it was two old people. The second time it was two F.en deer ?. The front door driver side and the back door. Both times they did a GREAT JOB. THANKS
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January 2021 by Lee R.
Overpriced. Manipulation on their part to get as much money as possible from customer and insurance company. Unethical operation.
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January 2021 by Jacob Souther
Great management, quick turn around, and affordable!
