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February 2024 by Steve Bost
Car was taken back on time. Lounge comfortable and this time they had coffee. Main problem with Bluetooth communication was addressed but not solved.
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February 2024 by Paul Stikeleather
Great dealership.
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Drive truck there for missing and front heat not working to having to tow it back home now they saying it needs a motor it won’t even stay running very shady used to love coming here I will never be back
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February 2024 by Zach W
I worked with Liz primarily, but also had brief contact with Paul and Allison. Overall, I'm extremely pleased by both the service I received and the deal that was agreed on. I felt like this dealership was determined to earn my business. I also greatly appreciated the complementary delivery of the vehicle to my home.
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February 2024 by Reginald Wilson
After my car was totaled in a hit and run accident, I knew I would have negative equity. Scott and Allison did everything they could to get me close to the type vehicle I had before. I think they accomplished that by finding the right fit for my needs in a car. They worked tirelessly even before I set foot at Randy Marion, the car was waiting on me when I pulled up. Scott kept his word and I am grateful for that. Allison tried all avenues to keep my car payment close to what it was. She is awesome.
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February 2024 by Jeff Smith
Tried to replace parts that were just replaced. Very shady!
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February 2024 by P C
Great experience, I have gone to Mooresville Randy Marion for service for 2.5 years now. Over a year ago and they allegedly ordered recall/retrofitted parts for my truck because the lack of the parts during covid. Well I called to check on it after the year mark nothing. I go to Statesville for service a week or two ago. They order the parts and have them delivered and installed 3 days prior to they originally thought they would be delivered. Literally ordered on a thursday, parts delivered on Saturday. Installed on monday.
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January 2024 by John Davis, Jr
Very professional experience
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January 2024 by Randy Josey
I had an appointment but service was rather slow . Just to get an oil change was well over an hour. Used to be done in 30 minutes when it was Bell And Howard Chevrolet. An air filter cost 2 times as much as I could have gotten it at Auto Zone. Your oil change price went up. You are now double what I can get the same oil and service at other locations. I probably want be back.
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January 2024 by Sam Hughes
As always Randy Marion Ford lets me down. I get a recall letter from ford, call Randy Marion service department to schedule an appointment. Asked me if I had the right codes showing. How do I know? Says to bring it in they’ll check codes. If I have them they’ll replace I guess, but if not they’ll charge me $189 to check it. That’s just plug in a scanner…and read a number…so I ask how I’m supposed too know what the codes are he’s like buy a scanner and check it. So why does Ford send out these letters if they won’t check it to see without charging? I have a scanner, but how do I know if this $30 POS is correct?
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January 2024 by stan Taylor
Never go there again!!!!
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January 2024 by Anthony Pozega
My new Blazer needed a new front camera and Statesville Randy Marion did a great job at ordering one in a timely manner and getting it installed in a timely manner.
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January 2024 by Lonnie White
Took my Chevy Cruz here back in May 23 because my usual mechanic informed me that my turbo was leaking coolant and they couldn't fix. Randy Marion inspected the car fixed everything but the turbo. Told me it was something else. Charged me $1500. A few months later the car was leaking coolant again. I took it back. They told me this time it was the turbo leaking and wanted to charge me another $1,000. That was messed up. I told them it was the turbo leaking the first time. I don't trust them any more. I'll go elsewhere next time I need a repair.
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January 2024 by Abigail H.
Micah and Travis both were extremely helpful, and so friendly. Me and my fiancé had many great conversations with both of them. I would recommend anyone to this dealership!
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January 2024 by Alex Brink
Scott Troy has always had my business and always will. Every step of the process is as pleasant as can be! As a sales person my self it's always a treat to be sold on something and that's what Scott does. He's a salesman through and through.
