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December 2024 by Tyler
Quite the disappointing experience with multiple occasions where the sales rep would not respond back to me. I would only partner with this company IF the work you need is sizeable. The $4k quote they provided for tankless install ended up being something they were “no longer interested in doing” after I inquired about their cost of materials.
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January 2024 by Jeff Hayes
I called G&B and let them know I was low in gas for my greenhouse they said 3 to 5 days . Well here I am less than 10 percent. I will be out by morning. I guess they are not worried about killing my plants . This company is not responsible or reliable.
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November 2023 by rhonda bogart
This company takes care of its customers! Our family has the utmost appreciation for helping us out when we needed their help with our heating issue. We have an awesome fireplace, gas, that heats up our house quickly and looks so real that most don’t know it’s not “real”. Quality product. Quality service.
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March 2022 by Richard Wolff
Looked at gas logs and Marty was very helpful in providing information on the different features to be looking for. Noah came and installed them today - he was very professional and did a great job on the install. Very pleased with the service!
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February 2022 by Justin Funderburk
Charged me fees for not using enough propane. The tank lasted like two years for my single fireplace. Asked if they could fill it and let me pay in payments which they disagreed to. The first time they filled it, I made payments on the propane. Instead, I told them to come get it. Didn't get reimbursed for remaining propane, and they still want a fee to be paid. Will not be returning to G&B.
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December 2019 by Joseph Sutherland
My father had an appointment set up for 11/5/2019. They were suppose to install a new LP tank and connect to existing line. They never showed up nor did they call to explain what was going on. As a plumber in the industry I am very disappointed with this. Horrible customer service. Needless to say we will not be using them for anything in the future.
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December 2018 by Frank Horvath
Family Owned. Great local service!
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December 2017 by Randy Ly
Very professional techs and great customer service!!!! This business is one that truly cares about their customers which is very hard to find these days!!! Thank you G & B and keep up the good work!!!!
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December 2017 by James “Jim” McMillan
Quality service on propane gas equipment
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December 2017 by Rick Tiikkala
Very professional staff. Very helpful on transferring to new service.
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December 2017 by Frank Sherrill (Dino.S)
Very satisfied with your service, wish I had been your customer long ago. Keep up the good work.
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December 2017 by Sharon Setzer
I highly recommend and endorse G&B. After using several other propane/energy companies, it is a pleasure to have found G&B 5 yrs ago. They have been consistent in offering lower rates, their service team is very professional, helpful, efficient and thorough. The office staff is always helpful. They go over and beyond expected service.
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December 2017 by Rick Carney
very pleased with the folks at G & B. They did a major install for us, and we have been very happy with it. Their customer service has been great all along!!
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December 2017 by Dana Roseman
Competitive prices. Good service
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December 2016 by John Pendley
This company is top of the line! We were looking to change propane company's because our price with Suburban kept going up every single time we needed propane so we called G&B and not only did they offer the gas at half the price but they found leaky lines and connections that was causing us to use so much gas in the first place, that the other company should found years ago. Definitely would suggest anyone that uses propane for any reason in their home to deal with this family owned company that actually gives a crap about it's customers!
