-
February 2024 by Jill Indivero
A huge THANK YOU to Flow Honda for making the car buying experience seamless! Taylor was wonderful from start to finish, her patience and knowledge is greatly appreciated. My 2024 Honda HRV is gorgeous!! Thank you Taylor!!!
-
February 2024 by Taylor Brown
Found a 2021 Mazda Cx9 on CarGurus...you see the ratings on the dealerships on CarGurus and Flow Honda was a 5 star...I know why. I drove 2 hours to pick up this vehicle, was great by Dwight and he help me get through the process quickly. He was also relational and you can tell he cares about his buyers. Great example of how car buying should be.
-
February 2024 by Taylor Warren
Staff are completely dismissive and condescending. We weren’t even greeted upon initially entering the dealership and that set the stage for the rest of our experience. The sales rep that assisted us had to be called over by the front desk agent and had to put his cell phone down to do so. I’ve been in customer service 10 years and “feet and greet” should be the most standard of practices to make a customer feel wanted and not like an inconvenience.They hardly let you finish a sentence before speaking over you, start to walk off when your in the middle of speaking, and openly insulted my husband’s intelligence in the middle of the show floor by LOUDLY stating “you’re not understanding” multiple times. We fully were understanding. At one point, we watched them offer another family some water, meanwhile, I’m sitting there holding a newborn and had to hunt someone down and ask for water while they made us wait almost an hour just for initial numbers on selling our vehicle to them.Ultimately, they let us walk over $879. The sad part is that this dealership had my favorite vehicle out of all of them that we viewed and when we got the amount we were asking for from another dealership for my vehicle, we took that money elsewhere due to our experience with their customer service.
-
January 2024 by Pedro Garcia
Great service. I definitely recommend this dealership. Come to see Cordell and Sergio they will take care of you.
-
January 2024 by sharon callejas
Luke Smith was so attentive and helped make the buying experience easy. Definitely recommend Flow Honda!
-
January 2024 by Brandon Byers
Didn't try to beat me up on the price. Got me out the door and on my way in a timely manner.
-
January 2024 by Jennifer Johnson
I absolutely loved my experience with Flow Honda, and specifically with my salesperson Taylor. Taylor was so good to me, upfront and made me feel welome instead of leary of the process. Taylor can be trusted. Ask for her when you go there. It's a difficult process to buy a new car. I love this place and am looking forward to a long relationship with Flow Honda!
-
January 2024 by Chris Jenkins
Took a ride up from Charleston, SC on Friday to check out a Honda Ridgeline that I had found online. I set up an appointment with Luke, and was taken care of! He was able to answer any questions that I had. I love my new truck, and highly recommend anyone who’s in the area, to go check them out and ask for Luke!
-
January 2024 by Kevin Mazur
I was shopping around local dealerships for a new Civic Type R and ended up connected with Steven Vera at Flow Honda of Statesville. I did not end up purchasing a vehicle from them, but Steven maintained excellent communication (even outside of business hours) when an allocation became available and offered very fair pricing.
-
January 2024 by Amanda O
Overall a great experience- Steve was very helpful and got a great deal. I'm very pleased with my new car and would recommend coming to Flow!
-
January 2024 by Katherine Navey
So pleased with our experience with Taylor and Frank. They made buying the car we love so easy!
-
January 2024 by Dan Reidy
Fantastic experience buying a car (never said that before!). Dwight was professional, patient and knowledgeable, and kept me updated by text every step of the way. Billy, Frank and Mark were also helpful in the process. It was an unexpected and pleasant surprise to actually enjoy the car buying experience and not feel swindled!
-
January 2024 by Shawn Brown
Taylor Davis was an absolute joy to work with at Flow Honda Statesville! She recognized I was hesitant to trade in my car, but after much discussion she was able to secure a deal that made sense for me! Her professionalism and guidance through it all were remarkable! I appreciated her patience and relatability, and it was very refreshing to trade in, and purchase a new car from such a genuinely kind and funny person! I can’t wait to enjoy all the perks of my 2024 CR-V Sport-L - none of which would’ve been possible without Taylor’s help!
-
January 2024 by Chrystian Daniels
Brain sold me my Lexus Sport and was an amazing salesman.! He was so nice and hospitable!!! I will definitely send anyone I know looking for a car to him because he was so helpful!
-
January 2024 by Froylan Luna
As a first time car buyer, Steven Vera made the process a lot easier, if heading to this location I highly recommend working with Steven. Quality salesman.
