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June 2024 by Nancy Beckham
This store is always clean and the employees polite and helpful,never had a problem with anyone,I just wish they had a minute clinic at this location ?
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June 2024 by Michael S
Great Customer Service from one guy I see everytime I come here.
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May 2024 by Darryl “KingTop” Foust
Almost got the five. You'll get it right next the first time next time ???
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March 2024 by Ivy Stroud
I like this CVS a lot better than Walgreens But yesterday their computers were down! I guess from the storm we had so I have to go back again this morning to get my medicine
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March 2024 by Ginger D
They never have prescriptions ready when you are supposed to pick up. It is always wait 30 minutes and the pharmacy was extremely rude to my husband and have often been short and snippy with me. We will take our business to Walgreens-but they don’t care and said exactly that.
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January 2024 by Cadelex10
I never have to use the pharmacy unless there is an illness in the family, here lately the pharmacy either has the drive through closed which causes long and unnecessary wait times inside the store only to get to the long awaited destination to tell you they don’t have your prescription in stock or hasn’t been filled yet. I used to love coming here but thinking about switching to another pharmacy where wait times aren’t as exhausting.
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September 2023 by Sarah Harrington
Pharmacist with badly colored green hair refused to run our insurance, and overcharged us by $50. She was also profusely complaing about her job. Refund was managed after our insurance company had to call and personally speak with pharmaceutical manager. Even though this pharmacy is closer to our residence, we will make a point of not returning to this location. I recommend, if in Statesville area, to use Hwy 21 location. We certainly will after this incident.
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May 2023 by Marshetta Wellman
The manager lacks compassion and is extremely rude. Her customer service is less than desirable. They should check into fraudulent gift cards being sold at the location. I'm not sure if anyone else has had the same issue but please be careful.
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May 2023 by Brenda Jarvis
It's an okay place sometimes the way for prescriptions is longThe people are friendly and helpful
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December 2022 by Russell Smoot
A lot of medical stuff out on shelf.
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November 2022 by Tyana Bailey-Hancock
I chose the CVS on Wilkesboro Hwy because it is close to my home. I have never felt compelled to leave a review until now. First, I have been hung up on three times in less than 20 minutes. The automated system is one issue but then when I finally spoke to someone in the pharmacy, I was put on hold and when they returned to my call, I was disconnected again. Second, I have had issues with getting my grandson's prescriptions. CVS blames the state. The state says it's CVS. The reality is, CVS is the provider and needs to work with the state to ensure children are able to get their prescriptions without having to go through 1,000 changes. Lastly, I had a prescription for an antibiotic. CVS didn't have it in stock. I went to Walmart and while I really do not like going into Walmart (at all), the pharmacy staff and pharmacist were so very nice and pleasant! I am switching over after yesterday CVS fiasco!
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November 2022 by Brittany Roberts
So my kid had to wait till the next day for his antibiotics to even be filled but then they can't have a pharmacist or tech at work to even sell me the meds so now he has to wait another day for his meds!!!!!! I'm about sick of dealing with CVS. This isn't the only issue I've had with CVS this week for my sick kid.
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October 2022 by Helen Keller
Tried to check out at the kiosk. Several items were to light for the kiosk to recognize being placed in the bag. Manager had to assist 3 times before I was able to complete my transaction. Can any adjustments be made so this does not happen again?
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March 2022 by Carol Mullins
???CVS is like FAMILY for me?They know my name & ALWAYS greets me?I introduce myself to new Employees if there when I go in?Great to have drive thru also.???Nanny C.?Statesville???
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March 2022 by Brenda Johnson
People were.very nice
