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April 2023 by Brittney Cobb
My husband rented a truck for our move. We scheduled our pick up for 9am this morning only to arrive and find out via a paper sign on the door that this business doesn't open until 10am. He called budget just to double check the time and date of reservation only for budget to confirm the time and date were accurate and "Maybe the business chose to open at 10am for today." This is very unprofessional and created a huge delay in our schedule for moving today. We will not rent from this establishment again.
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March 2023 by Roy Boone
Everything I needed to complete my move
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September 2022 by Victor Flores
Very good service en nice truck
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April 2022 by Brandon Long
Lady who answered the phone was terribly rude. I had a simple question. There is honestly no need for someone to be as unprofessional and rude as her. Had she just explained the situation in a professional manner I wouldn't be wasting more time writing this review. Do yourself a favor and save time and aggravation and go somewhere else.
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July 2021 by Crystal Mckee
The lady that just answer the phone is rude and disrespectful. And when I called back she put someone else on the phone. And ill add this to say because she didnt even give her name. But if you dont want to answer the phone professional dont answer the damn phone. You dont know what your customers are going through on that other end and your at work where you should be professional. But I definitely will never call your store again for a rental truck.
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March 2020 by Sha-Nia Perrin
I used this company two yrs ago & my experience was Great! I got a bigger truck than I reserved, the rental folks were Very friendly & kind, & I'll Absolutely use this company again.
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May 2019 by Crystal Miller
The place the truck was rented from were great! The staff very friendly and kind. The truck though, broke down on the return trip and I had to sit in a rest area for 2 hours before assistance came. You really do get what you pay for, next time I'll go with U-Haul or Penske, I've never had a problem with their trucks.
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March 2019 by Brandie Martin
Way to high
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September 2016 by Greg Alexander
Very friendly . We had a bad experience with budget but at the end of the day the people were very friendly.
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May 2016 by Mohamed Elmahdy
Don't rent from this company.They will call you 30 minutes before your pick up time to cancel. Even if you have confirmed reservation. They will say there is nothing we can do for you.