August 2021 by Rob Powell
Black Buick GMC has serviced my 2015 Acadia since I purchased it there and has always provided exceptional service.
July 2021 by Kendra Gregory
Great Experience!! The manager found us the perfect vehicle that we needed and had it brought there to the dealership. The financing was easy and well explained to us. They gave us a great trade in price on our other vehicle.I cannot say enough good about Joseph our salesman...He took extra time to explain our new Enclave to us. He was great to return text and calls immediately. He took the time to get the car out of the showroom just so we could test drive it. We would definitely recommend this dealership. We are more than pleased with our buying experience!
June 2021 by Todd Carey
It was a very enjoyable experience. Russ (the salesman) was very easy to deal with and helpful in explaining everything about the new truck. The closing was quick and very well handled.
June 2021 by Monica Schoenrock
Such great service staff. We are from out town and had an emergency. They got us in right away. Beyond grateful for them.
May 2021 by William Thompson
Lynn Williams assisted in helping me purchase this vehicle. SO helpful in SO many ways, Very knowledgeable of the car I was wanting to buy. Really knows his product. Answered all my wife's question as well. Really thankful for his assistance.
May 2021 by Joshua Deal
Took my truck to in to have a gasket replaced under warranty. I figured from my previous experiences with Randy Marion that it wasn’t going to be easy. As soon as I got there the advisor went to make sure and came back and said it would all be covered. They took it back and had it done in about an hour and a half. From now on if I need anything else done it will go to them. Randy Marion was always a pain to deal with and Black was the total opposite. Gordan was the service advisor and I’d recommend working with him if you need anything. He kept me updated throughout the process.
April 2021 by Karha Rosson
As always Chris in the service department addressed all my concerns and offered cost effective solutions. I especially appreciate the shuttle service while my car is being worked on. I highly recommend Black Buick GMC for their knowledgeable staff and great customer service!
April 2021 by Patricia Bond
Robert was a very nice guy. He knew all about the GMC we were looking at. When ready to purchase the office guy was very nice and the paperwork went smooth and fast. Very good to work with. Would recommend and would go back again!
March 2021 by Steven Harper
I have a great experience at Black Buick and GMC. I spoke with Shayla over the phone and was talking to her about a vehicle that I was interested in. She was very nice and helpful. I drove 2hrs to come down to see that vehicle. Before I got on the road she check on me when I left house all the way to the dealership. That was very sweet of her. Then when I arrive. The vehicle I was interested in. She knew everything about it which was shocking to me. She really knows her stuff. I would recommend anybody to speak with Shayla at Black Buick and GMC
February 2021 by Angie Holt
Gordon is the complete package for excellent "customer service". It seems that in today's world "customer service" is a thing of the past but not with Gordon, he is a true asset to your dealership. I will highly recommend Black Buick GMC to others !!!Thank you,Angie G. Holt
February 2021 by Amanda Ciba
Chris (service dept.) was excellent. My wife called about a issue with our 2016 Sierra. He listened to the issue, he explained what the possible cause was, and what would be expected fix. I’ve returned several times over the last few years to have one thing or another fixed on our truck. Chris has helped us almost every time we’ve been back. While having some sorta warranty work performed, he always calls me with a update and if technicians find something else wrong. His customer service, to me, is second to none. I hope that Black Buick and GMC sees him as a valuable team member, as I do. Chris, thanks again for all you done. David
February 2021 by Matt Shumpert
Definitely want to make sure you go in and ask for Joseph Frye. I traveled from Columbia, SC up to Statesville, NC to look at a truck I saw online and work out a deal. Joseph was attentive and took his time to ensure I was kept in the loop every step of the way. I went with financing at my own bank but the underwriting manager left the office before we could iron out the details. Joseph then offered to meet me halfway with my new truck after the approval came in the following day. Top notch salesman and I'd highly recommend asking for him if you decide to visit and purchase a vehicle. Thanks again Mr. Frye!
February 2021 by Lasasha Kinney
I would recommend Scott Hoffman to anyone from the time I arrived until I left he made sure that I had the vehicle I wanted.... The whole Buick team sales team was a pleasure to work with. I would HIGHLY recommend them to anyone. Thank you so much. I’m not sure of the man I signed the paperwork with at the end but he was great also. It was a very layer back and relaxing atmosphere.
February 2021 by Cindy Kendrick
Everyone was very friendly and made my experience stress free. Quick and easy. Would highly recommend to friends and family.
February 2021 by Abdul Baadi
Mr. Chris was very nice to me, and made me and my family like we would come back.. Thanks!!! From Mr. Randall