I tried to pay on a loan over the phone with a Truist rep. They withdrew 145.00 from my checking but they lost it. They tried to tell me I never made the transaction even though I had proof of the transaction! Never make a phone payment with Truist!
February 2024
My experience today was great! The woman who works the first drive thru window is always professional, kind and helpful. So, I 've changed my review...I do think you needs more tellers, but today was a 5 star day. Thank you!
December 2023
Awful service they never answer phone calls nor return them !!! Workers are lazy and rude. Sorry I had to give them ome star they don’t deserve that!!! I suggest banking elsewhere. The tellers act like they are doing you a favor by being there
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Other Information
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages