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April 2024 by sarah restrepo
Why would you only put two workers for a rush? Don’t open lol I feel bad for them, there is no support. Makes everyone frustrated, we are our ice cream before we could ever pay.
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March 2024 by Luke Myers
Those young whippersnappers gave us watery milkshakes. Then they had the audacity to give us an extra milkshake and charged us for them. And to top off their devilish deeds the doors locked 30 min before closing when we arrived, so we had to go through the drive thru. Then these terrible workers made us wait like 10 minutes when we were the only ones there. Then they almost gave us an iced coffee which we didn't order.
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February 2024 by Holly Kreisher
Ice cream tasted freezer burned and like trash. Couldn’t even finish my 2 scoops because it tastes weird. M&M’s I got as toppings were 100% old because they did not taste good either. No desirable flavors either. I ended up getting chocolate chip vanilla because it was the more appealing one out of the other flavors with m&ms on it.
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August 2023 by tracker0077
This place it also Dunkin Donuts together. Today I went to Dunkin' Donuts to pick up an order for a customer of mine. I walked up to the counter and asked about my order to a young black haired Caucasian woman. She said no problem I will look into it. she walked off and a few minutes later a older woman Caucasian asked me the same question and I showed her the order that I had in the customer's name. She said no problem I will help you with that. While she was looking into it the first young woman walked up to me at the counter then said there is no need for you to do that, I will take care of that do you understand? I said that's fine and waited for the order to be completed. What this young girl needs to learn is don't be so condescending and rude to your customer like that because everyone will know eventually. And I will add she said this while the older woman was listening trying to get my order done. Other than that, everything else aside was clean plenty of food and plenty of coffee orders to go around hopefully this young girl will see this and understand people don't got time for rude behavior and being rude to your other employees won't help you at all but get you in big trouble.
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July 2023 by Thomas Dobson
Dirty and don't want to give you what you ordered the way it is suppose to be
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May 2023 by Stacy Cholula
Spent over $12 and didn’t even get a total of 6oz of ice cream between 3 cups. The girl who scooped it out rolled each scoop one time, it was hollow. She didn’t even pack the scoop. Horrible waste of money
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May 2023 by Kendall Maurer
Tried to get some food and ice cream at 7:50 on a Monday night and the door was locked and the employee was sweeping inside. The open sign was lit up. Very confusing. Drive through was open, staff didn’t seem very happy about it though.
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April 2023 by Wendell Woods
my cup was stale.. all jokes aside the cones were stale. The employee who served us hamster was obviously dead but the wheel continued to roll. if im being fr when i say this place kinda sucks…
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April 2023 by Wendy Stanier
my cup was stale.. all jokes aside the cones were stale. The employee who served us hamster was obviously dead but the wheel continued to roll. if im being fr when i say this place kinda sucks…
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March 2023 by Ssmith Ssmith
So I’m walking into Baskin Robin and the CHILDREN THAT YOU LEFT IN CHARGE HAS THE DOORS LOCKED 25 minutes before 8pmThere are 3 cars sitting here confusedSo the kids are flickering on and off the lights!!!! Do better
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February 2023 by Warren Dilger
Ice cream was ok. The staff rushed us out of the lobby 20 minutes before closing, going as far as beginning cleaning and closing off their ice cream equipment while we were still there. Half the specialty sundae pieces were out, and they over blended/over liquefied the milkshake.
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February 2023 by Keith Gatlin
Really good coffee. Friendly service. Reasonable prices.
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December 2022 by Amy J.
We stopped in to get ice cream . Drive thru was backed up. The two people working ignored us for the longest time and then she finally says I'll be with you shortly. We waited and waited. Finally we said how long is this going to be? She said well we are short staffed and drive thru is busy. Ok so forget about everyone in the dining room? So how about take turns one for drive thru and then help someone up front? Keep everyone happy. Making drinks and not washing any cups as they do so. We spoke up and told them it's wrong and left!!! Worst Baskin-Robbins I have ever been to and will not be back!!!!! Now I know why it only has a 2 star review. Should have Zero stars!!!!?
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October 2022 by Renee Sherrod
Donuts was not fresh and didn't have hardly any to choose from. Was put of some of the drinks too
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August 2022 by Jeff Tall
Went to BR and it was awful. Girl behind the counter didn’t know how to make a banana split or a sundae. Had to go ask for help, which was fine, but no one ever came to take our order. In the time that we were waiting (about 10 minutes), the girl that originally came to help us scratched her head multiple times, dug in her ear and rubbed her nose, all with the gloves that she had on when we walked in the store. The store was nasty and staff was unhelpful. Be wary if you use the drone-thru. You can’t see how nasty it is inside …
