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February 2024 by ACT
The gentleman working this morning was efficient, genuinely pleasant, and offered options that made my account change really easy. Great work!
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February 2024 by Daniel Billings
The lady had no idea what she was doing
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January 2024 by Chad Moreland
How you buy a new phone or repair a current phone seems to change often and can be challenging, but the staff here were very friendly and great to work with.
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December 2023 by Betsy Kennington
Fixed my phone in a jiffy. Great help from 2 young gentlemen!
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November 2023 by Cameron shroyer
Sebastian and Ayla were super friendly. Answered all of my questions promptly, and just made me feel comfortable while I waited for my services to be rendered. 10/5 stars would recommend visiting their store!151 Turnersburg Hwy 21 Unit A, Statesville, NC 28625
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November 2023 by Raul Robles
No greeting, ignored us never recognized we In the store or others we waited a long time finally just left.
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September 2023 by Tina Collins
Our experience at AT&T upgrading to the iPhone 14 pro max was great. Luke was awesome with providing all we needed.
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September 2023 by Jennifer McElroy
Store rep messed up my account now I have to spend 3+ hours on the phone to add a line because it flagged me account for Fraud. I have now had to do this 3 times.
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May 2023 by LUEY BABY
Ayla is the best employee they got !! and Sebastian is cool too.. grant is lazy they had no workers in the store he wouldn’t help me at all.. again ask for AYLA
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May 2023 by Donald Breedlove
Horrible customer service ever no help at allThe store could have been a kiosk cause all you can do there is pay bills or buy accessories any phone problems they give you a pamphlet to take home that directs u how to replace your broken phone when it doesn't work?! Unfortunately my broken phone is my only phone so idk how I was expected to do so ..when I asked could they do it in store Sebastian said no . Company phone didn even work att worst service EVER
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March 2023 by Janell Guy
I took my daughter to Verizon 30 minutes before coming to AT&T to get her iPhone 14 Pro Max (deep purple) and got denied because they said my daughter's identity (turned 18 in November 2022) couldn't be verified. Lol, hello ?? I'm her mother. What other type of verification do you need. We had her social security card, her identification card, and her birth certificate. Long story short, we came to AT&T and were in and out within 15 minutes with the phone and received impeccable, outstanding service. ? Thank you, AT&T.
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February 2023 by LOGAN GRAY
I came into change from my old carrier to a ATT based on joining my families group plan after my previous carrier wouldn’t do a whole lot to assist me. I expected the whole process to be tedious with needing a new phone, the transfer ect. Ayla made the whole experience not only east but pleasant. It made me set aside any of the bad things I had previously heard but ATT. I was ecstatic about how fast and smooth everything went. She knew exactly what needed to be done, let me through the process and delivered impeccable service. Places need moreEmployees like Ayla.
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January 2023 by J Scott
These people are more ready to get you out the store than actually helping you ?
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November 2022 by Crystal Neri
This store is usually very busy. This day we went in and they had one customer. Grant was very helpful to us. Thank youI recommend this store
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October 2022 by Reagan Dula
Ayla was wonderful, super helpful and kind! Thank you for all the help!
