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March 2024 by Rena Kirby
DO NOT USE ACE CASH EXPRESS!!!! Horrible customer service, very slow and high fees. They charge 10% of the total amount cashed. They also sell your information. James would not cash my check after calling my client and verifying it was a good check. Walmart had no issue cashing the check and was there less than 5 min.My other check was wrote to cash and he made me draw through cash and write my name on it making the check invalid. My bank said that was unlawful and could not be cashed. I had to have a new check issued.I HIGHLY RECOMMEND WALMART!!!! Walmart is fast, great customer service and the fee is 1/3 less than what ace cash express charges. Walmart only charges a $5 fee.I will never use their services again and recommend no one else use them as well. It will be a waste of your time.
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March 2024 by Kelli Boatwright
My money needs were met , im highly satisfied , I appreciate the pre pay card given to me too. I'll go back here!
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February 2024 by Janet Felts
James at this store was a great representative. He knows his job and helped me with my problem very efficiently and so nice. Best experience with Ace Elite ever. James is a great asset to your company!
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January 2024 by Octavia Cagle
They was awesome people James at statesville was great and very helpful thank you
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January 2024 by Shyanne B
Stacey is so awesome. Her and Tara have amazing customer service even in the bad weather!
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January 2024 by L P
Excellent customer service from James he's friendly and very knowledgeable! He is a great asset to your company. I recommend this place ?!
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December 2023 by Scotty Riffe
Tara Ramsey helped us with cashing our tax check . She was patient, fast and has a very professional attitude . Keep up the good work and Merry Christmas and Happy New Year
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December 2023 by Kimberly Duncan
Wouldn’t even give them one star! The guy called me to verify a check. A printed payroll check. When I explained to him it was legit he hung up the phone on me! RUDE!! Never do business with this place! RUDE RUDE RUDE!!
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December 2023 by laura leistler
Stacey S. Was absolutely amazing and went above ans beyond for me. Was trying to cash a check and every place i went to stated they would be able to help but were unable to until, I went to ACE Cash Express who know only was able to cash my check she was able to get me a porte debit card. Will definitely return for my cash service needs.
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October 2023 by Autumn Harris
I just had the pleasure of meeting James and Tara, employees of this business. They are both genuinely nice, knowledgeable, and courteous, for which I am so thankful! Keep up the amazing customer service!
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October 2023 by Sandra Mckeever
James was so helpful. I was out of town and didn't know how I was going to cash my government check. I not only was able to cash but I opened an account so I wouldn't have to worry again if this were to happen. Thanks James of Ace Statesville, NC
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September 2023 by Trinity Minor
James and Tara were great as always! I always experience great customer service here at Ace. Very professional, welcoming and nice employees that work here.
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August 2023 by Anthony Houston
Tara did an amazing job. She has great customer service. Highly recommend.
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August 2023 by Tina Collins
James was a wonderful help today. He got everything done that I needed. Thank you James for being a wonder guy!!!!
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August 2023 by Jody Armentrout
Great experience for a first time client on a walk in not knowing what to expect. The staff member James was extremely knowledgeable and professional. He made my visit easy and comfortable. Within a few minutes I was walking out the door with my cash in hand. Thanks Ace Cash Express in downtown Statesville, to you and James. You guys are the best. I'll definitely recommend you to others in the future.
