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May 2023 by Austin Heter
Extremely disappointed! Recorded our contact number incorrectly from original paperwork and did not receive confirmation email from "specialist" when taxes completed. Now we are responsible for late fees and interest.The office had my correct email which was our main source of communication because I needed to send additional paperwork but did not reach out after completion. We did not feel taken care of and just like another file not worth double checking.Never got any reason for non communication or any assist in process.
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May 2023 by Monica Heter
Do not reccommend this place. Went for our initial tax appt on March 25th & emailed additional information required that same day to Sharon as requested. She let us know they will reach out if any additional information was required. We thought everything was fine until she reached out on 4/18 (Deadline day) by email after 7pm asking for us to come by before they close at 8pm. Of course we did not get this message on time. She deferred blame to an assistant who had emailed us (no email found even in spam) and also stated they called us 3x to get ahold of us. Sharon realized the assistant documented our contact information down incorrectly on on paperwork even if the correct number was accurate in the computer, so they were calling a different, out-of-service number. Now, they are saying we are responsible for the late fees for late filing which is completely inappropriate due to their negligence. To top it off, we owe $2800+ and the interest on that amount for late filing from the IRS. We have never owed that much!! If you want somebody to handle your case with accuracy and care, I would not reccommend this location. We will not be back
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April 2023 by Caycee Adams
H and t block in Stanley is professional and curious.
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January 2023 by Lisa Williamson
Fast, Easy and Marty Rodden that help me was exceptionally nice.
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April 2022 by Lisa Bryant
Fast, Easy and Marty Rodden that help me was exceptionally nice.
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February 2022 by Austin Lewis
Cuz he was extremely nice and helped me out
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January 2022 by Tammy Gay
Fast service good and nice people
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May 2021 by Oscar Eberhard
Easy and quick...but Price is to high !!
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April 2021 by Helene Naselli
Because it was fast and friendly, a little expensive but, whatever. Anyone beats liberty taxes.
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April 2021 by Elizabeth Morris
never had a problem with u
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April 2021 by Rickey Turner
You did a great job
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Ms.Smith gave an explanation as she filled out the tax forms for the IRS and NC.
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March 2021 by Alexis Von Katzenstein
Won't let me copy so here it is!
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February 2021 by Robert Osborne
Probably want have the money next year to pay for it and Probably do it are self
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February 2021 by Perry Hager
Good people, good service, and professional
