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February 2024 by Erin Hazelgrove
10/10 for service!! They were super nice & accommodating. They were very professional & got the job done fast & without fuss! If you need a dependable towing company, this is it!!! They came the same day, actually within 30 mins & I had my car towed. I highly recommend them for all your towing needs.
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January 2024 by aeagle1988
These guys are the kindest, most professional people around! I have used them many times and they’re always prompt to show up, they take great care in loading, transporting, and the unloading of your vehicle! I’ve used several in the area and they’re by far the best! They don’t treat you as a burden! Just a great company run by a good wholesome man who cares about people and giving the best service for a very reasonable rate!!!!!
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January 2024 by Billy Riddle
Straight up . Honest. To the point and on time... Price was high but pay for what you get
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December 2023 by Jonathan Johnson
Great company! Great customer service! Fast service! Reasonable rates! Just a well rounded company!!!!
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December 2023 by Larry
We’re from out of town and got stuck in a wet ditch. We called him late tonight, and he was out within 30 minutes. He got us out so quickly at an extremely fair price. Thank you, Mel. You’re a life saver.
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November 2023 by Andrew Duncan
They came when no one would! Fast friendly and professional! I have a low car, with low profile wheels and tires and they were able to load / unload with not one scratch or issue. Don’t hesitate to use them, top notch service.Service: Car towing
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August 2023 by Adam Burleson
Great service! Called today to get them to help with a service truck that got stuck. They were very responsive and great to work with.
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July 2023 by Tim Zack
CALL PAPA'S FIRST! Absolutely one of the best customer experiences I've ever had. Quick response, excellent communication and FANTASTIC service. Mel, the owner, was truly a savior. Our truck broke down coming up the mountain into Spruce Pine while we were towing our 32ft travel trailer. We were heading to Bear Den campground for a nice, relaxing mountain getaway. Well, that went south pretty quick. We didn't have a clue what to do or how we were going to get out of our situation. I called Papa's and talked to Mel. Within 40 minutes of me calling him, he showed up with the necessary tow equipment for our situation and relieved so much of our stress by towing our Truck AND our Camper to a safe location. But this review doesn't stop there... Mel came back the next day and towed our Camper to the campground (with my wife and I riding shotgun in his truck!) He made an absolutely horrible scenario into the best it could have been given the circumstances. The icing on the cake is that Papa's rates are extremely fair and WELL WORTH the price. THANK YOU PAPA'S TOWING AND RECOVERY!Services: Special vehicle towing
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June 2023 by Amanda Whynot
Had to have my Buick towed home last night. Mel came to the rescue, he arrived when he said he would. Got to work and had us home in no time! Was friendly and great service! Definitely will be calling them for any road side service needs!Service: Car towing
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May 2023 by Melanie King
Impressive! We thought it would be near impossible to get the truck out. Another company came out and turned down the job.Mel, the owner, is talented and kind. From here on out, we’ll be calling Papa’s towing and Recovery for assistance.Service: Special vehicle towing
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May 2023 by Anon Anon
Quick and efficient on picking up and dropping off my friend's car.
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April 2023 by michelle bannach
I don't normally leave reviews, but I have to leave a review for these guys! A friend and I were at a remote campsite up in the mountains that required 4wd to get through the pretty rough terrain to the site itself. While we were camping, it became so rainy that my friend's car got stuck in the mud. I called 18 tow places trying to find someone that could either make it up the mountain or was close enough and no one was willing to help, but after calling Papa's, they were willing to help us out and drive an hour or more to get here - on Easter weekend, no less. These guys are awesome!!!!!!Service: Car towing
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April 2023 by Holly Nixon
I am not sure of the guy's name that came to my rescue tonight, but he was amazing. He changed my tire quickly and got me back on the road.I would definitely call them if I need service again.Service: Tire change
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March 2023 by Chelsea Louisuis
Where do I begin? We had an overheated car on the side of US 221 at 6:30 in the morning. Ryan was our driver and by far, we've never been so taken care of. Henot only helped us find a reliable mechanic, he also helped us find a rental vehicle solution to get back home, and a place to eat after the hecticness of a morning. Calmed me down and was down to earth the whole time so I was less stressed. He even helped call places to figure out where to go for whatever we needed. Honestly he deserves to more than 5 stars, absolutely best company and made this morning better than it could have been. I'll leave a review on Can't praise this man and company enough.Services: Car towing
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March 2023 by Ruth-Anne Beaver
Quick service. Delightful manager (Ryan) came out and towed my car to the mechanic. Highly recommended!Service: Car towing
