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August 2023 by michael johnson
Went for inspection was told they couldn't.
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June 2023 by Sarah Timmerman (Extremely Cleanly)
They are a lik on the higher side of cost.But they are good at what they do
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April 2023 by Deborah Stallings Williams
Great people working here. I've known Joey for years . Really miss Linda and Ron. Need an inspection on your ride (car or bike) it's the place to go...
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April 2023 by Daija M.
I've been calling them for two weeks straight just to get a quote, and still haven't received no call back ...unprofessional
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March 2023 by CLARK DOYOUNG KIM
I called 2 days ago to schedule for car alignment service but they said We don’t take appointment service so I asked is it ok Friday afternoon lady said We are not busy this friday afternoon looks free. I told her I’ll be there this Friday afternoon. I showed friday afternoon, they said We won’t be available till Tuesday plus They charge surcharge if you use credit card. I always support local business than big chain but I’m not going back this place. I actully called other wheel alignment place to schedule my car after wasted my time here.
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March 2023 by Joseph C.
I brought my vehicle in for an issue I had with it's headlights. After a few hours they were able to fix the headlights but mentioned the collision detection & lane departure indicators were showing alerts on the dash. Neither were active prior to the repair and I found that the AWD, swerve detection, ABS, electronic locks, power windows, interior lights & other items weren't working either. I reported this to them but they claimed that they weren't working when I brought it in & advised me to take it to a dealership.Considering how some of these components are just as crucial as the headlights it makes no sense as to why I wouldn't have reported these issues as well & I know that they were working. I locked the doors when I dropped it off & again after forgetting my phone in the car. Both times the electronic locks & interior lights reacted to the key fob. The technician seemed to be able to open the doors before driving it in without having to use the mechanical key which adds doubt to his claim.The dealership determined the issue was caused a missing D/C fuse (not a burnt/broken fuse). The technician at Ray Road must have pulled the fuse when trying to determine the issue with the headlights and forgot to replaced it. The dealership not only had to replace the fuse but recalibrate all the sensors too (which wasn't covered warranty). I had the dealership send an email to the owner of Ray Road showing their findings complete with invoice/diagnostics with me CC'ed for replies. I waited 14 days but heard nothing. I followed up with my own email and got a reply. Despite the revelation of the missing fuse the owner took the word of his technician and denied any compensation for the dealer's invoice. I followed up with a reply explaining how his technician was able to open the doors to the vehicle using the electronic sensor before driving it in and reminded him of the missing fuse pointed out by the dealership. So far I have received nothing back in reply.
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March 2023 by Branden Mcdonough
Always helpful, respectful, and mindful. A great local mom and pop mechanic shop.
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January 2023 by Ebony Barr
Not very friendly, I prefer Rays up the street.My review was 4 years ago and there was another auto service shop that was much smaller. His name was Ray. This shop was not friendly four years ago.
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November 2022 by Ebony Toland
Not very friendly, I prefer Rays up the street.My review was 4 years ago and there was another auto service shop that was much smaller. His name was Ray. This shop was not friendly four years ago.
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July 2022 by Susan Mortensen
Nice people, a bit overpriced but nice.
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July 2022 by Chip Berg
They are very friendly and do a great job. Had an overheating issue that they fixed. Instead of selling me coolant the called and asked if I would rather have them used the coolant I had already paid for. That is a solid and trustworthy auto repair shop. I also didn't know it is a hardware store too. Local small business's is where we should spend our hard earned money. Class Act!!!!
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May 2022 by Cleo Russ
I was very satisfied with Ron. He did some welding on a windmill blade. Cost $25 which is a heck of a lot better than buying a new windmill.
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May 2022 by Amanda Morgan
Went in for inspection quick and friendly. Great waiting area
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May 2022 by Amy Loves Makeup
I hate that I’m writing this review, because the folks at Ray Road have been nothing but extremely friendly. I bought a new car a few months back and brought it to them and paid over $100 to have a full inspection. They found two small things but said the vehicle was great. Today I brought my car somewhere new for a routine oil change and come to find out that the entire bottom of the car is rusting including the oil plug which is so rusted I have to replace the oil pan which is almost $400. If they had told me about the oil plug being rusted I could have had it taken care of for free by Car Max but now the warranty is over. Unfortunately I will not be going back ever again.Service: Vehicle Inspection
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March 2022 by Brenda Haworth
Great customer service.... and the mechanics there are very good at what needs to be done to your vehicle, Thank You ? and I'll keep coming back
