Dollar General has seen some notable changes under its new management, with improvements in the store’s appearance. However, customers still report a mix of experiences. While some appreciate the friendly staff, describing them as helpful and kind, others mention the store's disorganization and cleanliness issues. The aisles can be messy, and shelves are often empty, leading to a somewhat chaotic shopping environment. Despite these challenges, many shoppers find that they can quickly locate what they need, even if it requires some effort. The store can give off a "post-apocalyptic vibe" due to its condition, with some experiencing issues like malfunctioning freezers. Nevertheless, the positive interactions with employees stand out, as customers have shared stories of compassionate service during difficult personal moments. This combination of friendly staff and occasional disarray seems to create a unique shopping experience, where customers often leave with what they need, albeit with the understanding that the store's organization may not always meet expectations. Overall, Dollar General is a place where some find both assistance and community, even amidst the chaos.
