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July 2024 by Forrest Strickland
Went here to get a prescription filled
tech took my wife's prescription card he came back and said it wasn't valid. She called the insurance company and the tech spoke with the lady from the insurance company. He ask for the group# plan# and plan ID# all of which were printed on the front of the card. We wasted 30 minutes because he couldn't be bothered to enter the numbers on the card. I'm not sure they need to be filling prescriptions if they can't enter 3 simple, easy to read numbers. CVS used to have better standards than this.
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July 2024 by Janie Moore
I thought everyone was so helpful and polite! Thank you for filling all my pharmacy needs!
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July 2024 by June Covington
Michelle, operations manager, "hunted" through totes in the storage area, just to attempt to locate an item that I wanted to purchase .
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June 2024 by Terry Barnes
My pharmacy didn’t have a certain medication and this cvs did, so I went in to pick it up when it was ready. I was helped by “Ladean” on June 12 at 5:49pm. She treated me like I was stupid and by the time I left, I felt like I was. She talked very fast and I couldn’t catch all of what she said (I’m also hard of hearing). When I asked her to repeat herself she very sarcastically said “Oh I see, I need to walk you through everything” and then proceeded to talk to me like I was five years old, over enunciating every word but still in a very condescending tone. I’m not sure if she always treats people that way or if she was having a bad day but I could tell my being there to pick up my prescription was inconveniencing her. I felt about an inch tall walking out.
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June 2024 by Sonja Allman
Your capsaicin products need a danger warning on them up front of shelf, I almost had to go to the hospital after rubbing this on my shoulder and neck, this stuff feels like it's melting your skin off, thank goodness I was able to goggle how to help it after hours of agony but it says online the burning could have lasted 24 hours...
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June 2024 by Mason H
Went through the drive-thru today Friday, May 31st around 3 pm. Probably took us half an hour to get three cars up come to find out it was a difficult guy working the drive-thru who had some kind of personal attitude problem. He definitely should not be working with the customers. He should be cleaning the bathrooms, Mopping and stocking shelves.
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May 2024 by James Sobczynski
the prices in the stores very high
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February 2024 by Rich Warren
I have went round and round with David, the pharmacist, simply because I have a pinched nerve in My lower back and this guy wants to pretend he's my Dr. Whom I saw today and prescribed something more for pain. David REFUSES to fill my prescription prescribed by my DR. UNTIL David speaks with someone at my Doctors office. For the 2nd Time!!! I will NEVER have another prescription filled here again after today!! I'm pretty sure my Doctor whose been seeing me for the past 2 years, graduated from Wake Forrest knows what he's doing and doesn't need to be 2nd guessed by a Pharmacist who knows NOTHING about me.!!
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February 2024 by Gayle Heubish
I went to the doctor who prescribed a pill to take 3 x's a day for 7 days, however supposedly the doctor only wrote 14 pills - 7 x 3 has always equaled 21 - why would the pharmacist not question this & contact the doctor??? So I just wasted 30 minutes on the phone between the pharmacy & doctor to hopefully correct this problem! Now also another trip to pick up the prescription!
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January 2024 by David Thrift
Stopped there this morning to pick up a few things. Found three bottles of shampoo, regular $7.79 on clearance for $1.49, all three bottles neatly stocked on the shelf. Got to the register, they rang up $7.79. Went to find help and the store manager (I did not catch her name) came up, scanned them with her scanner. She then showed me the scanner that showed $7.79. I personally don't care what you scanner says. The only thing she said was that they must have been in the wrong place. You and your staff made that mistake, not me. Take responsibility for your mistake, honor the price and move on. She offered no explanation, no apology, literally nothing. She took them, walked away and proceeded to whisper to an employee close to us. With Walgreens less than 1/2 mile away, that's where we'll shop.If the customer service from the store manager herself is no better than that, you don't deserve even one star, but I don't get that option. Do better.
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November 2023 by Deb nRaleigh
Convenient to access, good parking, the store is neat and clean inside and out. Relocated from Old Long Beach Road to the corner of Southport-Supply Road and (new) Long Beach Road. I found the store and pharmacy staff are friendly and helpful
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November 2023 by Donna R.
The check-out girl, Darah, was very helpful and sweet. It's nice to have a friendly cashier. Thank you Darah for your assistance. Great store! ?
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September 2023 by Shelley Higgins
Phamacist Marissa (?) was super helpful and nice on the phone with my question about stye care. Just to help offset all the bad reviews.
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August 2023 by Lo Nguyen
This is a bad place. Asked an employee for help and they just told me to go find another employee. Passing the buck is rude. Hire better people.
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August 2023 by Amanda Strickland
Great staff and customer service. Professional
