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October 2023 by Sammie D.
Bathrooms are disgusting!! It's like they haven't been cleaned in months! There are actual flies in the bathroom, this is worse than a gas station restroom.
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February 2023 by Mary B.
Great variety of products. Sadly, many cashiers don't know how to use coupons so I've lost a few limited time coupons. This is why I use Michaels after all...
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March 2021 by Nathan McMenamin
I was unsure of what to expect, having never went through this process before, but I knew I wanted professional insight because the piece in question was special to me. Timing was of no consequence (although they WERE timely); most importantly, the framers were thoughtful and creative in their vision for my piece. As a graduate student my income is often limited (re: I’m poor), but this was well worth the expense. Thank you!
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November 2020 by Carly S.
Your "management" needs to be retrained on how to hold meetings. It's not remotely OK to have a staff meeting with everybody at the cash registers and basically degrade the employees.
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April 2019 by Lina G.
It was my first time at this Michaels store, and I loved how much more items they had at the Fayetteville Michaels store! I was looking for a brick candy mold that I needed for the LEGO cake that I want to make for my sons birthday cake, and this particular Michaels had it in stock. I called ahead, and Kelly, one of the many really sweet and nice Michaels workers, said that she can hold it for me. When I got to the store, Kelly handed the mold over as promised and was super patient with me at checkout as I did decide to bring my toddler with me. I really appreciate the nice vibe that this store has. Keep it up! I will definitely be coming back! I left super happy with the purchase that I got from there!
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January 2017 by Christy L.
Eh?? Spent $40 on fine paint grade oil paint and it was hard and old. I've noticed this on multiple occasions, only when buying the premium oil paints. It was a simple return, but the cashier remarked that they are old because the better quality paints are overpriced so no one buys them...which is why they are old! Blah, I will drive to Raleigh and hit up jerrys artorama instead.
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September 2016 by Carrie H.
This location has poor customer service. I was treated so poorly by an employee during my visit I will not be returning to shop at this location again. Take your business to Hobby Lobby!
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July 2014 by Jim D.
This is a discount arts and crafts store. The service is orders of magnitude ahead of that big box store in Bentonville AK. They have a good selection of lots of good stuff, and a 40% off any one purchase coupon every week. They and Hobby Lobby cater to two different markets and can't be compared to each other.
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June 2014 by Dinky B.
Being a coupon shopper I love the 40% off deals you can get. However, it doesn't seem to matter who is working, I have yet to receive good customer service. I'm glad this town has another option now.