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March 2023 by Laura Rachels
Prescription was called in prior to store opening for us to pick up on our way through town. Pharmacist refused to check voicemail to check for prescription being called in.
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March 2023 by Debbie Coleman
Always proficient, explains your medication to you. Sometimes the wait time can be fairly long but once it’s your time they treat you like your the only one !
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March 2023 by Andrew Workman
I have had consistent excellent service at this Harris Teeter Pharmacy !!
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December 2022 by barbara hurt
Love this pharmacy! So courteous, kind and helpful! I wont go anywhere else!! Thank you!!
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May 2022 by Wanda Vazquez Banks
The new beer and wine bar is excellent. The bartender was knowledgeable and very friendly.
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March 2022 by Gretchen Lervold Beauchamp
Clean, good lighting, lots of options!
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February 2022 by Jason Tatum
The pharmacist is not nice! Nasty and rude but the techs that work with her make up for her because they are awesome.
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November 2021 by Lori K.
Extremely poor customer service - I placed an order online, and my shopper tried to call me while I happened to be on the phone. as soon as I was able to return the call, I did, and NO ONE could be bothered to answer the phone. Completely unacceptable for a business to NOT answer incoming phone calls. To add insult to injury, I was informed that no less than 5 items were "out of stock". It is important to note that 2 of these items were items that I cannot get anywhere else, are specific to my diet as a diabetic, and the ONLY reason I drive 35 miles across 2 counties instead of shopping at local grocery stores. Oh yeah! And they were not showing as being out of stock on the website. Note to self - don't waste time driving to this particular location any more!
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November 2021 by Carin
I always love Harris Teeter Pharmacies, but this one is odd!! I am out of town so had my prescription transferred here; it’s in state so should be no issue. I couldn’t get them to answer the phone but was able to transfer it online, said it would be ready by 4. I went there at 5 and the girl looked up by my name, birthdate, and phone number and said she didn’t have anything for me. I finally found the prescription number and gave it to her. Without entering it in the computer, she knew what medicine it was for, so I feel like she was not being honest. She said they would get to it later... I asked for an estimate because it’s just 2 prepackaged pills that they only have to label it. She said maybe 45 mins to an hour! Just wow! I’ve never had an HT Pharmacy make me wait an hour when I was already in the store and they have had the prescription all day. Very disappointed!
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July 2021 by Lee Hertzberg
I hope you have a lot of patience because they don't answer the phone very quickly. I have had several instances where they filled my medicine twice. If not careful they could kill someone.
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May 2021 by Ingrid Williams
Ever since the new pharmacy staff has started, the quality of customer service and care has gone down drastically. Now you can't even get them to answer the phone, and the rudeness of some of the pharmacy techs is just despicable.
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December 2020 by M J.
This Harris Teeter is clean, well organized and pleasant to shop in. Great prices and really good sales. Open late which is great for those of us with busy schedules who like to shop in off hours. Only downside is sometimes their sale items go out of stock quickly. On the rare occasion I've bought produce that had a bad spot, they have always been great about replacing it.
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October 2020 by Mc F.
We are African American family in the area with a teenager who was running an errand for his father and myself October 18 th in the afternoon. Harris Teeter has been our main grocery store because of the customer service and overall quality and selection of items. Unfortunately today that has changed. My son walked into the store where an older white female worker glared and stared him down. She then promptly went on the intercom to call security to be on the look out in all aisles. He was not sagging or had an appearance of a thug. He is an intelligent hard working teen who is always trying to help anyway he can. He has aspirations and high hopes for his future. It was a classic case of racial profiling. Regardless of how people feel towards other cultures and races, there are other places in this community and beyond that are respectable and professional where we can take our business. It is the stupidity and ignorance of people such as this worker that fuel racially volatile environments that impact everyone. I am not looking for an apology or sympathy but want to bring awareness because I do not want other black males or anybody profiled or possibly subject to false accusations. Furthermore, no one has the right to rob anyone of their dignity or freedom. Although I am addressing the racial aspect of this I am going to point out that NO ONE is above reproach, or in any position to create a hostile environment for anyone regardless of race. Whoever this worker is I hope she reads and whether you care or not I do and I will always call bad behavior.
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October 2020 by fernando nieves
They are courteous and knowledgeable in all aspects save money and treat you as you a family member no competition on that there are the best thank you
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August 2020 by Julian T.
It's really nice in here. All the staff speak and are friendly. Makes me feel like I'm shopping somewhere fancy. Received a request for NY strip steak with sauteed onions and mushrooms. Got all the ingredients here. The herbs and mushrooms looked great. And I've heard that the cheesecake here rivals the Cheesecake Factory. High praise. And the whole cake never last more than 3 days.