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December 2023 by Kathy Pellerino
We had a flawless experience and wonderful car to drive! Gray was a lot of help. Prices are excellent! Thank you!
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October 2023 by Wilson Nickles
My experience purchasing a truck from Harlan and Art was nothing short of excellent. After a fallen tree totaled my F-150 and I was forced to replace quickly, I came across their posting online. Even after receiving a competitive quote over email from Harlan, I was skeptical to make the 3.5 hour trip to Southern Pines, but it was well worth it. Art was as courteous as they come, coming out in the pouring rain to hold an umbrella for my mother after the test drive. During the final stages, Harlan was sharp and able to get the deal done thoroughly and quickly so I could get back on the road. The truck has been great over the last several months as well.For anyone looking at purchasing a vehicle, it is worth the trip from out of town to go see Harlan and Art.
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October 2023 by Bruce Hironimus
Excellent experience, positive attitude and accommodating to buyer. Thank you.
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August 2023 by absolut misty
I would give them 10 stars if it were available! JP and Harlan went above and beyond in helping us with our purchase. Fantastic communication and outstanding customer service. If you’re looking for a vehicle- this is the place to go!
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August 2023 by Jen Burchette
Great car, great people, and reasonably priced.
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July 2023 by Justyette J.
At two failed attempts to rent a SUV/Van from larger companies, I stumbled upon Coopers where Gray give me the attention and the best respect ever! Gray went about and beyond to get me in a SUV with a short notice! He made sure I knew everything about the Ford Explorer before I left the lot! Thank you Gray for all your help!!!!! I will never use a commercial car rental business again!!!! Cooper’s made it so easy and friendly environment!!!!!
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April 2023 by Stephanie Wells
Beyond impressed. They exemplify the difference between customer service and customer care with hospitality. Vehicle was immaculate, and the cost was significantly more affordable when compared to corporate chain rentals. A few days into the rental period, Gray personally called to make sure all was going well with their vehicle. If the need arises again, I will definitely return. Old time popcorn machine in the lobby was pretty yummy too!
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March 2023 by B P
Harlan is a con artist, 4 hour round trip to trade my perfect Mazda Miata for a hunk of junk he had at his lot. He couldn’t get the bike started, clueless on how to operate it, spilt gas all over it. I would suggest staying away from the guy and his business, not to mention the bike had a new battery, he’s obviously burnt the starter out. Man made me put more miles on my car today than I have in the last 8 months, thanks Harlan
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March 2023 by Kim Brannon
Reliable cars. Cars very clean . Staff super sweet. I would rent from them anytime.
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February 2023 by kandi locklear
I would like to give a big shout out to this place ...if anyone needs to rent or purchase a vehicle I highly recommend Coopers Auto Choice and talk to Mr. Grey he is awesome! I love you guys thank you for everything yall do.
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February 2023 by Chad Williams
It took me almost a full week for this review. It was intentional. No one should be at a loss for words while describing my experience with Art Gatling and Cooper Auto Choice. Mr. Gatling has been a fixture in the lives of both my wife and I.He has sold us every car we ever owned as a couple. He is extremely attentive,considerate, knowledgeable,honest and a man with conviction. You guys are blessed to have him. It seems as though you all respect and trust each other by the inviting atmosphere around you and throughout your establishment. I think of Mr. Art as a role model and much more than just a person that sells vehicles. Cooper Auto Choice worked with me so much that I was forced to have to by pass my option at my credit union. They really supported me, way past just getting my business. By answering every question that I had. They even answered questions before I was able to verbalize them. If the vehicle can be found, Mr. Art will get it for you. They handled my trade in and made a first time truck owner feel comfortable with his purchase. Thank you for being a trusted fixture in the Pines.
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February 2023 by A. H.
Very friendly environment. Our salespeople were great!(Art & Harlan) We were very pleased and satisfied with their services. Thank you Cooper Ford!
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February 2023 by Kevin Flaherty
This is an honest review of Cooper Auto Choice. I drove from NH to buy a truck I had been looking at for months from Art and Harlen and would drive 800 miles to do business with them again in a heart beat. They were responsive, respectful, and straight forward. They gave me a great value on my trade, and clearly run an honest business. As someone in sales, I can appreciate and respect this, especially in pre-owned car sales. The quality detail they provided me with was appreciated and thorough and made the drive home enjoyable. Their facility is clean, organized, and inviting. Art, Harlen, I will see you again soon. I think it is important to take the time to submit good feedback, and if I could give 6 stars to my experience I would. My appreciation to your whole team for making my car buying experience enjoyable.
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February 2023 by daniel harris
I would leave zero stars if I could. My wife and I went to check out a truck. The salesman JP was great to work with however while the GM was outside with us for a short time while I was pointing out issues about the truck to my wife " we were still going to purchase the truck" the GM went inside then my wife shortly after got cold and went inside while I was talking to JP and looking at the truck. My wife then overheard the GM trash talking us to another employee and when she asked him if he would have said that if he knew she was inside he began fighting with her instead of just apologizing. So we just left. I'll spend my cash elsewhere.
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February 2023 by F M
Waited 30 minutes for someone outside with no help. Walked into the dealership and nobody said a word. Finally asked someone for help, and if they were closed. Their response was simply “yes”. Terrible service