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March 2024 by samuel ruiz
I went to the atm deposited $415 being that it was busy I didn’t really look at the amount it confirmed so I hit confirm and receipt text and as I was pulling away I immediately saw that it was 315. I called 10 minutes later made the claim and was credited the hundred missing three weeks later they take the credit and said it was my fault for confirming I would give no stars if I could.
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February 2024 by Jose Lopez
ATM issues all the time problemsAnd look s like they don't care
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January 2024 by Eileen Neumyer
I hate that there's only one in Smithfield, and it's always saying no cash deposits or withdrawal
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November 2023 by Lyla Pollard
Been here two times in the past month. over all great customer service, two thumbs up for Mr Grayson and Alyssa !!Thank you !
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August 2023 by Victor Servin
There atm never works
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July 2023 by Jovanna Lacayo
Great customer service and everyone is always kind and helpful at this branch
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June 2023 by Jessica Pavon
Most of them are always bad at the ATM and there are problems when you deposit checks, there is not even an option to return the item ?
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May 2023 by Chris Meehan
Not sure why the other reviews are so low. We had an excellent experience here today. Fast, friendly service from Pedro.
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March 2023 by Raven
2/24/23: I was waiting in line patiently with my husband and as soon as we were next, the lady left the counter while the lady beside us helped over people. She didn't service us either so we were ignored. There was one other lady that later came out and just sat next to one other employee working the drive thru and she made eye contact with me but did not help me. We both left and I am officially canceling my account with them cause this happens every single time.
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March 2023 by Jason King
Always the slowest… the management is lazy. Today one person in the drive thru one person in line… been here 20 mins so far. The worst bank I’ve ever been to
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February 2023 by MEHMOOD SALAM
Their ATM is all ways out of order this is the only ATM around this small town in 20 miles, in spite of several complaints the attitude is the same, the excuse is it is handled by a third party ?? I went there three times in last 3 days and it is still not fixed. I do large banking transactions for personal as well as business it is a waste of time
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February 2023 by julie Gonzales
Waited in drive through for 25 minutes finally entered the bank instead.. there were no customers in there, happened to notice an employee standing outside getting doughnuts while chit chatting and sipping coffee..
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December 2022 by Matthew Bennett
I have lived in smithfield nc for exactly 1 year now and the ATM which mind you is the only one for miles around never works. I'm sick of it get a new ATM. I have to drive about an hour round trip just to get or put in money. Its ridiculous. Like other comments maybe it's time to switch I've had it.
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December 2022 by Ronald Clifton
I have never been in a slower Bank. And I think they should practice their one-word courtesy equally regardless of how much money you have there.
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September 2022 by Jody Rodriguez-Rojo
Atm is always unavailable at this place . Also drive- thru very slow if you decide to get off expect to be there 15 to 20 min in line .