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January 2024 by Damion Thornton
Great service !!!!!
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January 2024 by Robles, Faviola
The worst jewelry store I have ever bought from. If I could give it less than a star I would. I bought my mom some “gold” earrings to give her for Christmas. They cost me $105 plus tax. She wore them one day and after that day they changed color, turning between green and black. And they hurt my mom's ears. I went to complain to the owner of the jewelry store, he didn't want to help me at all because I didn't have a receipt (I didn't wait for the receipt because I thought it was necessary because according to me, the earrings were real gold and I thought I wouldn't need the receipt). Lee got angry and didn't want to give me an explanation why they sold me fake jewelry and he acted indignant and even made me feel like I was to blame for buying the earrings. I do not recommend that you go to this place, it is a SCAM, better look for another jewelry store.
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January 2024 by Geicherrie McDowell
Love the service at this jewelry store too notch
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January 2024 by alexxus warren
Amazing Customer Service. Fixed my necklace in short time. Go check him out.
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December 2023 by George K
Lee Jewelry Outlet is a best Jewelry store, tucked in the corner of Columbia Sports Store and BBQ Restaurant. We tried other jewelry stores in the area and couldn't find better Gold quality than Lee Jewelry. We are regular customer here because of quality of gold and great Customer services. They have legit Jewelry Care plans two years or Life time. We were on vacation in California and Care plan we bought from Lee Jewelry covered diamond replacement on a ring no cost to us. We bring our ring to Lee jewelry to get inspected and free life time cleaning every time we in the Smithfield. Keep up the good work.
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December 2023 by Picon 7
Customer service was excellent Lee & Sam were very professional and helpful from my experience I will be going back, great prices and they willing to work with you so if ever stop by Smithfield Outlets look them up you want be disappointed.
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November 2023 by Tricia Horton
Today was my first time shopping at Lee Jewelry Outlet in Smithfield.The owners were very knowledgeable of fine jewelry,and reasonably priced on 2 gold chains that I purchased.Thanks for a great jewelry shopping experience and look forward to doing more business in the future.
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October 2023 by Shy Shy
I love the jewelry! They were very nice people and took their time to show me and my husband the best gold jewelry they had. Y’all should definitely check them out y’all will not be disappointed. I’m so excited with my gold earrings and so is my husband with his ring.
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October 2023 by B B
Lee Jewelery Outlet is outstanding! I took my wedding ring in to get resized. From the time I stepped into the store and left, the customer service was superb! I got my wedding ring back in one day and it looks better than new and fits like a glove. I can't thank them enough for such a great experience. Number one in my book!
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September 2023 by Beverly Scott
I am so happy I found this shop. they repaired 2 bracelets and 1 necklace while I shopped! they also repaired one of my Mother's rings I am trying to video. highly recommend this business
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September 2023 by Kentessa Holoman
Lee always make sure I am well taken care, I’ve been shopping with him for years and will continue. Hands down my favorite jeweler
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June 2023 by Shadae Sanders
Very friendly! Customer service great, they’re definitely going to make sure you’re satisfied with your purchase. I’ve Purchased a pair of diamond studs, two necklaces plus the charm, two rings for my baby boy & a bracelet for myself! Highly recommend! Tell a friend to tell a friend!
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June 2023 by Desiree B
My husband and I love coming here. Sam and Lee are awesome and they really are nice and have given us really good deals . I definitely recommend people check them out it’s well worth it.
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June 2023 by gk. farr
I purchased a $250 bracelet from here and it kept breaking. The owner kept charging me (3 different times) to fix it and the bracelet would literally break the next day. Instead of working with me as a customer, EVERY time him and his wife would try to imply it was my fault and I’m being too rough with a supposed authentic gold $250 bracelet. I even referred a friend here after my first purchase and he bought a chain. SAME exact problem. The gold chain kept breaking and it just became frustrating dealing with them because they are passive aggressive (which I don’t respond well to lol). Overall I wouldn’t recommend their business because of my experience and even when I went to go pick up what bracelet TWICE he was kicking an angry customer out of the store. I guess that should have been my red flag. UPDATE: look at the company response STILL blaming a customer instead of taking responsibility for the quality of the bracelet and repair work they did.
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June 2023 by Google user
Very friendly! Customer service great, they’re definitely going to make sure you’re satisfied with your purchase. I’ve Purchased a pair of diamond studs, two necklaces plus the charm, two rings for my baby boy \\u0026 a bracelet for myself! Highly recommend! Tell a friend to tell a friend!
