I use to enjoy coming into Truist Bank in Smithfield. However it’s not enough tellers nor bankers.Please get them help corporate! It’s really sad these long wait times.
December 2023
I’ve had good experiences in the past, but feel something has changed recently? I’ve left messages now on two occasions asking for a banker to call me, as you can’t get anyone to answer the phone. No one returns my call. I’m going in to the branch tomorrow and see what is going on?
April 2021
They are always fast, friendly and courteous. We have done our banking with BB&T for many years and plan to be there many more.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Other Information
Specialties: Online Banking, Checking Accounts, Mutual Funds, Business Checking Accounts, Business Loans, Savings Accounts, Insurance, Mortgages, Financial Planning, Refinancing, Stocks, Business Credit Cards, Personal Loans, Home Equity Lines of Credit, Credit Cards