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November 2023 by Rod Hawkins
Great store, clean, and super organized. Friendly staff took care of my needs quickly and got me out the door with zero issues! These guys know how to treat a customer.
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November 2023 by Beth
Super friendly, knowledgeable and helpful. The staff took the time to make sure my transaction was handled correctly. They didn’t mind that it took a little longer. Great experience overall!
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September 2023 by ariana k
Customer service is very good here!! I had a situation where I needed to ship something very fast and Marcus the owner was very helpful in getting it to where I needed it to go. Plus, it was the cheapest place around to ship!! Love good deals and great customer service.
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September 2023 by Kirstine Matthews
Notary did a great job helping us sign and mail our closing documents for our first home (we did a mail away closing). Professional & helpful!
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August 2023 by Karen Gilbert
So glad to have this new business here! Now we don't have to drive to Mooresville for UPS service. Yay! Very helpful staff. Great place to handle your Amazon returns. Super easy!!! Very clean and organized store. Lots of helpful services offered. Very easy to park.
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August 2023 by lauren Blanton
Please be cautious using this store.Not all employees are trained properly.I ordered a phone through my cell phone provider and one of the employee's answered a phone call and rerouted my new cell phone to Miami, FL (800 miles away from original delivery location). The person on the phone per the employee had a thick accent and sounded like a man (My name is Lauren).That employee accepted a prepaid label via a bogus email address and shipped my package out the same day.The Employee did this without verifying identity or seeing/speaking to me in person.Now if you have worked in customer service before you know the no.1 rule is no changes over the phone. This employee made a giant mistake that could have costed me over $1000.Fortunately, my phone provider took care of me.The manager was helpful in the aftermath, but regardless this is major error, and no number of pleasantries will repair this store's credibility.
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June 2023 by Robert Kass
Great UPS Store - Always willing to help and assist!
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May 2023 by wally tuttle
It is very convenient that this store is open in Sherrills Ford. As an added bonus the owner and employees are friendly people with fantastic customer service… what a concept. Also, the automatic door makes it so nice when bringing in heavy packages, kudos on the upgrade. ??
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May 2023 by Carlos Jimenez
Nelson’s level of customer service is what will keep me coming back!
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May 2023 by Carol Parker
The best customer service around. They go above and beyond.
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April 2023 by Denise Nelson
Thrilled to have our new UPS store in Sherrills Ford!!! No more trips to Mville! No waiting in line. Staff was very helpful and super friendly. Highly recommend!
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April 2023 by Kyra McAllister
Great people to work with! They are fast and efficient with all requests. I would highly recommend them for any printing needs!
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April 2023 by Patrick LaJuett
DO NOT have them pack anything fragile. Pack and box them yourself. Nice people, but unfortunately they are extremely careless. We shipped a couple of antique ceramic lamps and told them to wrap them thoroughly (an extra fee for a professional service they offer). They apparently just threw a couple of loose sheets of bubble wrap in the box. When they arrived the lamps were broken into many pieces (see attached photo). Not great.Hopefully this review helps someone avoid making the same mistake we made.
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April 2023 by Steve Waldoch
Super friendly service.Welcome to the neighborhood!
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April 2023 by T Pender
Great customer service fast and efficient!!
