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August 2024 by Jessica Bowen
AJ was great, got my air fixed in no time at all. Highly recommended. Great service. Thank you so much
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June 2024 by Tom Williams
A very nice company to deal with. My downstairs HVAC unit went out and they came out when promised. They did an assessment and replaced the unit. Their people were polite, their costs were in line, and they cleaned up their mess. I would recommend.
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May 2024 by Christy Aul
I’ll just start by saying customer service is horrible with this business. They installed my hvac system back in 2020 and I’ve been on a preventative maintenance plan with them from the beginning which costs me 189.00 a year on each of my 2 systems. Today they found a warranty item that needed to be replaced and told me that it was a 75 labor charge regardless of what their website says. I’ll add a picture from their website that clearly states that if part is under warranty then labor is included. Called the office to discuss this and they stated yes their website was not clear but refused to take the 75 dollar charge off my bill. So total today was 272.19 and if part had actually broken would have been 89 dollar diagnostic fee plus 75 dollar labor fee (you can do the math). Never again will I do business with this company.
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August 2023 by Ryan Greve
I hate that my first interaction with this great company was an emergency and I was a little edgy. Came home from being out of town and both of my systems were out. They sent over Andy at the end of his shift and found out it was a bad blower motor, thank god it was under warranty still. There was some miscommunication on time frame about being able to get the part in but that happens. But it all got settled and they are getting this part installed today 25 July 2023 right before the heat wave hits hard. Great company, the ladies in the front are great and I couldn’t be more satisfied with the customer service. Once the part is installed ill give an update. Thank you Accu-Rite and your location right next to my house makes your company an easy local choice. ?
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September 2022 by Jacqueline Axelsson
The capacitor on our condenser went on us on a 90 degree Friday night.
Desperate, I called multiple techs in the area and every single one told me Monday was the soonest they could help.
I was so thankful to end up on the phone with Accu-Rite. The women on the phone was so sweet and helpful. She called one of her techs who came over even though he had already finished his last job on a Friday night.
I never seen someone troubleshoot so quickly. He was professional, knowledgeable, affordable, and kind.
I recommend Accu-Rite to anyone who is in need of air conditioning service!
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September 2022 by Rich Goldberg
Professional, courteous service. Wears booties and mask for safety
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July 2022 by Jacqueline Mahoney
The capacitor on our condenser went on us on a 90 degree Friday night.Desperate, I called multiple techs in the area and every single one told me Monday was the soonest they could help.I was so thankful to end up on the phone with Accu-Rite. The women on the phone was so sweet and helpful. She called one of her techs who came over even though he had already finished his last job on a Friday night.I never seen someone troubleshoot so quickly. He was professional, knowledgeable, affordable, and kind.I recommend Accu-Rite to anyone who is in need of air conditioning service!
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April 2022 by Carlos Clarke
Great Company from the technicians to the office staff! I would definitely recommend them for all your HVAC service needs. They will not try to up sell you on anything. They are very knowledgeable and honest!
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February 2022 by Drew Gatton
Love the team at Accu-Rite. Mike and his crew always go above and beyond. The office staff is extremely responsive and the tech's are great. Justin has done most of the work on our house and we've always been very impressed. Would highly recommendServices: Install AC
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July 2021 by David Brannon
Professional, prompt, honest and great pricing! They will always have my business.
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July 2021 by Jeff and Maria
THESE GUYS ARE TOP NOTCH!!!!I have dealt with 4 different heat pump contractors and 4 brands of systems over 30 years, and these guys were by far, the best, most professional, most responsive, and highly qualified contractor I've ever used.Long story: my heat pump failed in summertime. Even with a fully booked schedule they came out the next day. They diagnosed it as failed, and had a quote for a new system to me that night. I called and spoke with their engineer / estimator, and asked for more options, which they provided (again same day). Three days later, I find out that they misquoted my system and underbid the job- I needed a larger unit than the one quoted. I told them to re-bid, but they stated "we offered you a price and we will stick by our quote." They called the factory to expedite my order, and their guys came out on a Saturday to replace the system. They worked a 13 hour day in order to finish up same day.I can't say enough about how professional, responsive, and good to deal with these guys are. I will highly recommend Accu-Rite to anybody in need of heat pump work.Services: AC installation
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April 2021 by Mark Barsoum
Honest and outstanding customer service, knowledge, efficiency, and pricing. B.J. in the office cheerfully and generously called me several times to give me additional information, quotes, and timelines. Michael, communicating through B.J., offered different options and accurate technical information. They put me on their schedule really quickly. The technicians, Jerry and Steve, were punctual and absolutely professional. They worked hard and efficiently and knew what they were doing. They replaced the evaporator coil in my attic and charged the outside AC unit with refrigerant. Work was as non-disruptive as possible and done cleanly and quickly. Price was really fair -- better than other quotes I got. And my AC is working well now. Best of all, no slick salesperson talk or attempts to upsell me all kinds of other services or parts. This company is the best I've dealt with. It's really great to deal with honest, customer-oriented, and all-around excellent folks like this. Can't say enough good things about them. I'll definitely be calling Accu-Rite again.Services: HVAC repair
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February 2021 by Ed Graham
If you are looking for an HVAC company that cares about the customer, has very knowledgeable technicians, support staff that communicates wonderfully and has very fare pricing then Accu-Rite Services Is the company you want. I am very satisfied with the two systems (Upstairs & Down) that they installed and very impressed with the amount of time that they are willing to spend fine tuning (Hybrid Dual Fuel System). At the end of the day they will make you a happy customer. Thanks to Mike, Justin and the rest of the staff at Accu-Rite.Services: Heating maintenance
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September 2020 by Jason Fisher
Mike come and engineered a Brand new system from the ground up in my house and I am absolutely impressed. From the people who I spoke to in the office to Mike the crew of guys that came out to our house. They were all very honest, helpful, kind, and professional. I had several quotes from other HVAC companies and found that I was able to do alot of upgrades for the price that other companies were charging for base line equipment. Mike gave me several different quotes from base line equipment to top of the line Carrier brand.This is a testament that there are still honest companies out there and I recommend Accu-Rite 100% hands down for any HVAC work.
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September 2020 by Bobby Harrison Cothran Jr
These are amazing people will def use them for now on for all our heating and cooling. Needs on a Sunday morning called and within 2 hrs he was there to fix our unit very appreciated, Paula and mike I have known for a long time and will def recommend to everyone I know if they are having issues ,
