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June 2024 by Hayley Ervin
The place itself doesn't sick, but the delivery drivers suck. I order stuff that can go IN the mailbox, but I always have problems saying that the address was "unreachable" or that there was a problem putting it into the CLEARLY marked mailbox. I wish 0 stars was an option
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June 2024 by Derek Gehring
A lot of people like to rag on the USPS, but the gentleman who helped myself, and several other customers, in the post office was polite, professional and quickly processed everyone through. You shouldn't complain about bad service without acknowledging when it is excellent.
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May 2024 by Julio Garcia-Laffitte
Jessica was the most unprofessional postal employee I have dealt with over the phone.
I sent in a complaint of my letter carrier for speeding last month and the Shelby post office decided to suspend my mail for submitting a complaint, with out even giving a notice of the suspension. After about a week and a half I went in to the post office to see why my mail was not being delivered. they stated "the mail man feels threaten by me" even tho i have never done anything unprofessional to him. just a wave or have a nice day.
It's been well past 30 days and I still do not get my mail delivered.
I sent in another complaint about the post office about not delivering my my at all. That's when Jessica decided to give me a call and provide no resolution to my issue then just decided to hang up. when I was trying to let her know what my issues were.
Also does this Post office and letter carriers have no dress code?
I hope the Inspector Generals Office will be more helpful than the RUDE and UNPROFESSIONAL Shelby Post Office
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March 2024 by PAUL P REHNBERG
Had to put one star to write this. I would delete the one star but for that reason. My medication parcel started 3/19 from charlotte. Arrived Shelby , where I live and is parcel‘s destination, on 3/20 to del 3/21. BUT, it didn’t. It left Shelby , went to Asheville , then on to Brooklyn NY, then to Queens NY and departed 3/27 , today to parts unknown labeled destination. I would call postmaster for an explaination, but I’m sure there is none and the fantasy story I would get wouldn’t be entertaining enough. Oh well. Post master general is a crook and destroying what was a pretty efficient organization. Those days are gone.
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March 2024 by Amy Doe
Why doesn't the mail get delivered everyday here? This sucks.
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February 2024 by Richmond
Dwayne was very kind and professional!
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February 2024 by Alyce Blackwell
Always get good and timely service here.
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December 2023 by Dorothea Jam
This is an absolutely horrible operation! I have put in holds only to have my mail delivered, I have to call and ask to have the packages picked up because they ignore the hold. I am disabled and asked to move my mailbox to the end of my driveway but was told mailboxes are located for the convenience of the carrier. Our carrier quit mid day a month ago, now we get mail, maybe, once a week. Today a package in my informed delivery was returned to sender as undeliverable the way it was addressed. Funny the scan for informed delivery knew where it was going. This is getting out of control and I should not have to change to a PO Box and incur added expenses because these people are incompetent!
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December 2023 by I'm Blessed
In my area we have multiple carriers & my mail will be scanned in & some times I don’t get the at all are will be the next day. Then I will have 2 days of mail. The latest I have received my mail is 8;00pm at night have called a few times regarding this issue. I have been lied to as well from the lady in the post office. Her answer was: we are short handed at the moment but you should have you mailed delivery today. I hope they fix this problem soon. It’s a reason why no worker???
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October 2023 by Charlene Baskin
We miss Darlene our former mail carrier!! Mail is being misdelivered. My mailbox was left open. Horrible service right now. Shelby nc
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September 2023 by Sammi Kwasniewski
How about we hire people who graduated kindergarten let alone highschool. Obviously you guys hire anyone who can't read.
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September 2023 by Healing, Health and Wellness Center
Friendly staff
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September 2023 by Clara Kim
Everyone working at this place must be completely incompetent.
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September 2023 by Gregory LeHew
Helpful, courteous, professional staff.
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September 2023 by Christine Christakes
No line in and out nice people