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April 2024 by Daniel Womack
Great place of professional people. They have been my car insurance agency for several years now. The staff is friendly and for very professional the office is in a good environment with a lot of shopping close by they save me on auto insurance
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August 2023 by Reid Hunter
Had my insurance with Robin before moving out of state pre-pandemic and had great service. Moved back post-pandemic and had nothing but problems with his staff. It took me MONTHS to get an auto insurance policy set back up, and they had all of my information from being a prior customer so it should’ve been straightforward. Now I’m being back-billed by State Farm for all of the errors they made. At one point State Farm was going to cancel my policy because the staff hadn’t turned in a document. Wish I had gone somewhere else from the start, this agency isn’t the same that it used to be.
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August 2023 by Carol Lunsford
Been with Brackett Insurance for a number of years. Very good service with reasonable prices.
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October 2022 by Angela Tate
I have my home and car insurance with Robin Brackett and have had it for many years and love it there the people are very nice and helpful and take care of you well.
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February 2022 by Sandra Ann
Great place to shop.
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January 2022 by Tammy Pearson
2 ladies helped me with directions. Very sweet ladies.
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August 2021 by Kathy Bradley
Been with this Ins Company since I started driving @ 16....Love Robin and the staff very helpful and knowledgeable of things. Look out for your best interest
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November 2020 by Cassie Perry
Mr Robin and Dayna are 2 of the sweetest people on God's Earth and they genuinely care about people.
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September 2020 by Lisa'rie
I like this office because of the staff. My questions are always answered. They are consistently friendly and helpful to me.
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September 2020 by david binion
Nice people very helpful
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September 2019 by Alvin Hopper
Awesome customer service and great insurance rates
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September 2017 by Info Lakeshore Services
If you like a old grumpy man who has zero respect for women and is stuck doing business in the 1960's this your guy! Other than that stay away, nothing but problems and attitudes with them.
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September 2016 by Jennipher Harrill
Great customer service! Always returns my calls and updates my policies as soon as I call. Couldn't ask for a better agent and staff!
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September 2015 by Sarah Ghant
Worst business experience i have ever had. Promised a rate lower that i was currently paying, after i switched to them it was way higher then my old insurance provider. None of the numbers added up, the online account didn't match the bill, could never get a straight answer as to what was going on. After i threatened to cancel they added a driver on my policy to a high risk bracket without any approval from me charging me even more for no reason at all.Then when i do cancel to go to another provider they kept billing me and apparently never actually canceled my policy even after signing a cancellation form. Calling custom service is completely useless, the don't do anything. STAY AWAY FROM STATEFARM.
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September 2012 by Capt Tom Adams
Call Robin for your insurance needs In North Carolina!! Great guy and works hard to help you get the right insurance and get your claims paid fast. 5 stars in my book!
