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February 2024 by Renee Burgdorf
There was only one lane openShe was very pleasant. I am glad I got there upon opening time. It got backed up and crowded very fast
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February 2024 by Susan Canipe
Thanks to the young man,Noah I am now a Spectrum Mobile customer. He worked tirelessly to change both devices over and was extremely helpful and knowledgeable. I really appreciate the great customer service I received. It is such a rarity today.
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February 2024 by S Salazar
Cheryl helped me save on my phone bill and gave the smoothest setup of two phones I've had in a long time! Walked away super happy with my setup kit. She was the best rep I've spoken to at a cable/phone company in many years, excellent service with tons of compassion and charisma! She set me and my girl up with a new phone and kept our numbers, saved us 40 on our phone bill and got upgrades for both of us. Cheryl needs a promotion and a hearty raise in my opinion!! Hope she makes employee of the month and gets a bonus on top of it all!!!!
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February 2024 by Reed Harrington
The man that worms in there real tall& skinny with glasses is the rudest person I've ever meet. He will talk over you, while your sitting there trying explain what is it you want. Not only that he kept the lady at the counter help her up for 45 min trying to sell a phone she kept telling him that she wasn't interested. If could a -5 I would
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February 2024 by Jennifer Bailey
Switched from cricket. I've had spectrum internet for years but have their mobile now & so glad I switched. So glad to have 1 bill & cheaper with internet & 3 lines.
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February 2024 by Ebony (Ms. E!)
Very nice Atmosphere (so clean) and I didn't have to wait long. The staff was nice and were very helpful. I'll return if I can't get any help over the phone ???.
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February 2024 by Adam D
I used to play online video games on my off work days. I had Road Runner.Spectrum wants me to pay 3 times as much to have the same internet. If I could give you less than 1 star, I would.
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December 2023 by Mike Gaffney
Great sevice
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December 2023 by David Seay
You probably will have to wait but not too long, service was good.
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October 2023 by Joann Johnson
I went in to get my Pixel 3XL connected which had been connected weeks prior, they try to tell me it's not compatible!! And I'm looking at them like nah. That's not right. So they give me a SIM card and say I'll call the manager and the manager did not get anything done either. So I leave this as an ad phone to my lines, service, blah blah I got more done on the phone than in person and then they messed it up as well. So it's well over 24 hours. All money has been approved and paid but no phone service for the added line. Then I'm told it might be a week. Yeah I don't think so, I'm not very happy with spectrum at all at this point in time! I think all services need to be questioned that I have in my home at this point in time.
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October 2023 by Barbara Coburn
Came in to reduce bill by decreasing internet speed. Email confirmation reflected a $20 increase. Went back next day to have rep fix. Left store with written notation of new monthly cost. Email confirmation later that day reflects $6 increase. Will be going back AGAIN.
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September 2023 by Carol Flynt
Very busy storeNice clerks
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September 2023 by Worth It All Ministries
Probably one of the easiest trips I have ever had to a phone store.
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August 2023 by Susie Wray
Very helpful and knowledgeable customer service. There was a wait, but I went on a Friday afternoon. Nice waiting area.
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August 2023 by Maybel Johnson
This company is a scam! First i find out I'm paying for an ultra package I wasn't getting and when I say something about it they cut off my internet. I vented on Facebook and turns out they're doing this to a lot of people.Edit; Unless you're going through all the people's plans you've messed up in the last couple of weeks then there's no point in contacting you
