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July 2024 by Adrian Kimbrough
James was very helpful and fast. We were traveling back home to Charlotte and our oil pan was loose and dragging on the road. Pretty scary!! We made it to Shelby Automotive and James told us what the problem was and helped us out. I would recommend this place for your auto needs.
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June 2024 by Jene Baxter
Excellent work, fair pricing, and superior customer service!
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June 2024 by Barbara Oakes
I just love the services , always warm and polite!!!! Thanks for everything
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April 2024 by Kim Norberg
Amazing, friendly, knowledgeable, fast service. They fixed a problem I had super quickly and didn't even charge me for it. This place is awesome!
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April 2024 by William Stucky
Excellent service and help
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April 2024 by Ray Symmes
First met Bob at the old J&E Sales in 1990 when I was new to town and he worked on my Mercedes 280. Later purchased a 300TD from him. Moved away from Shelby to Coastal VA 30 years ago but bought 2 more cars from him and referred to him for a couple more. Called him yesterday after about 20 years asking him to let me ship him a car for rehab (honorably deferred) and it was just like the last time we worked together.
So what is the point? I would have happily shipped my vehicle nearly 400 miles to have it cared for by Shelby Automotive.
In a business full of celebrities, geniuses, and experts, to me what matters is quite simple; A history of competence, stability, and win-win business practices.
Shelby Automotive is the GEM of the Shelby area and should be the go-to for people who want and/or own excellent vehicles and want them to stay that way.
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April 2024 by Jacob Thompson
Worst customer service I’ve ever had . Went there today. To get tires and an alignment on my wife’s car after 1 and 1/2 they had the tires done and then was told they couldn’t do the alignment the wheels were to big they are stock 20’s . When the tech brought the car around I check it out and the rim had a chip in it I went back in to speak with the service person was told I had to speak to the owner Bob . The chip wasn’t there when I brought it in and then he blamed me for the chip and then threw his hands in the air and said it was free . They left all the old wheel weight stickers on there and greasy hand print on her door I paid the bill. He never said sorry or tried to make it right I will never take any of my vehicles there again if I could give no stars I would
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March 2024 by James Hodge
Gave me a quote for 4 hours of labor to change a power steering pump over $800
Did it myself for $300 in 2 hours without ever having to take the catalytic converter out
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March 2024 by Brodie Owens
Just called for a quote and was told that they don't help people who have had anyone else look at their car. Genuinely shocked!
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February 2024 by Charity Earhart
I just wanna say how awesome Bob is! My daughter was stranded in North Carolina with a battery issue, we had it towed and they had it fixed and out the door within two days!! The service is fantastic and they also did a complete inspection with an oil change, I simply cannot say enough about this place and I know that my daughter will never take her car anywhere else!! Thanks again!!
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November 2023 by Holly Chen
I am from out of town and called with an urgent request to get my car and auxiliary batteries replaced. They slotted me in quickly, called with updates, and were able to get the car back to me within 24hrs even when they had to special order the parts. Greatly appreciative of how friendly the staff was and their accommodation!
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November 2023 by Randy Reed
Staff was friendly and professional. I needed a lot of work done on my car and Shelby Automotive was able to complete it al i a prompt manner. I higher recommend this businessService: General repairs & maintenance
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September 2023 by Pamela W
Always a awesome experience
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September 2023 by Charlene D
It was so hard to find someone to work on imports. I was very lucky to come across Shelby Automotive. They were so nice and was able to take care of everything. I will definitely be using them for all my vehicle needs.
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September 2023 by Tina Washburn
Although you weren't able to fix my problem, I was told you don't work on transmissions, but you were able to diagnosis it, your team was very professional and friendly.
