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August 2024 by Shelly Morton
I spoke to Britney I believe her name was and she helped me with finding the right the unit we needed and introduced herself to me and said she was going to be there working now and she is just so sweet and explains everything and was just so down to earth. She showed me a unit and my husband and myself will be there next Friday to rent a unit from her. She explained today was her first day by herself and she did amazing.
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July 2024 by Candace Hyde
0/10 the walls and doors are not sealed properly and some of my belongings were chewed through by rats. Even though my account was auto pay, every few months I’d get a notice that my account was past due and my access was blocked. The last time it happened they charged me a fee despite the fact I was not at fault. When it happened this month, it was the last time. I got a storage unit in a clean well kept lot with triple the space for less per square foot. I was pleased to see my new unit doesn’t charge an extra fee for every thing they can think of. In addition to rent,
place charges an administrative fee, a payment fee, and a maintenance fee. All those little things that should be covered by the rental fee. One final note, the staff were always nice so it’s probably the way that company does business.
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July 2024 by Liberty Sutherland
I own a storage unit there in April all of my belongings were in my unit i have all the receipts providing proof of payment and everything. I go there the other day and not only is my gate code not working but all of my belongings are missing. I never received notice and when I spoke to the lady over the phone she seemed very unconcerned and basically lacked any knowledge on what happened with my belongings. That had everything, and me and my husband are completely destroyed because there was stuff in there that is NOT REPLACEABLE. They said they would provide me with the insurance information and i have YET TO RECEIVE ANYTHING. Highly disappointed and would really like some clear and helpful answers.
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April 2024 by Brandi Prince
They are great I needed a last minute storage and they got me in there quick the process was fast and moved my thinaags in the same day and the price isn't bad at all
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April 2024 by Julienne Price
Truly an amazing company to rent from !! Lori is truly
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February 2024 by Bill Massey
Lori is a wonderful person to work with. She was helpful and friendly. The office was clean as was my storage unit.
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January 2024 by TicTic
Friendly and helpful. Good price for clean storage. Love the an asphalt. Made everything look clean
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October 2023 by Myanne Cottle
Very smooth and easy
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October 2023 by Ejuktid One
The ceiling in the middle of my unit is rusted completely through the center and HAD to be from rain damage. And my door looks like rodents have entered from both sides at the bottom rubber. I do not feel my things are safe from weather or rodents here at all. There is even a rodent trap right outside of my door which is evidence of a rodent problem. So I don’t know why my unit would even be available to rent until brought up to minimal quality standards.
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October 2023 by Charles Snell
Y'all debited my bank account with out my permission,I'm reporting it as fraud and preventing it from ever happening again. And the cost has gone up to three times the amount from when I first rented my unit with only REDUCTION in services and availability time
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September 2023 by Peggy Bullard
The process was quick and easy. Even after we stored some items and thought we had put the lock on correctly, we got a call the next day saying that our unit did not have the lock on correctly. I really appreciated them looking out for us.
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September 2023 by Diana Rimbold
The 2 employees that I have dealt with (I wish I could temper their names) Were very nice and helpful. The rate for is $30 cheaper for the same size than a big name company.
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July 2023 by Welch Tameka
Just enough room for my stuff glad I choose mini mall storage great customer service
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June 2023 by Evan Hare
Very nice folks to rent from. I like the idea of it being gated and feeling my things are safe.
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June 2023 by Linda Barts
The people I have to work with are very kind and pleasant to deal with. However, the unit I'm renting is rat infested and filthy. The rats have chewed into all my boxes and the floors are filthy. I am disabled without transportation and can't go file a claim with photos.
