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February 2024 by Roger Costner
ON 1-8-24 I DROPPED OFF MY GRANDSON'S LAPTOP OFF WITH THE HINGES BROKE BUT STILL WORKING. I PAID THEM $30 TO DIAGNOSE AND TO GIVE ME AN ESTIMATE COST OF REPAIR. CALLED THEM ON 1-11-24 TO CHECK ON THE STATUS. THEY SAID THAT WHEN I DROPPED IT OFF I WAS 7th IN LINE AND NOW I WAS 4th AND IT SHOULDN'T BE MUCH LONGER. CALLED THEM BACK ON 1-22-24 AND THEY SAID THEY WERE TRYING TO GET PARTS AND WOULD CALL ME BACK WHEN THEY FOUND THEM.SO ON 1-30-24 THEY CALLED AND LEFT A MESSAGE THAT THE SCREEN WAS CRACKED AND NEEDED REPLACED AND THE BACK NEEDED REPLACED AT A COST OF $299 PLUS TAX. THE SCREEN WASN'T CRACKED WHEN I TOOK IT THERE SO WENT TO PICK IT UP AND HE SAID IT WAS APART THAT HE WOULD HAVE TO PUT IT BACK TOGETHER. SO CAME BACK THE NEXT DAY TO PICK IT UP. I HAD HIM TO TURN IT ON AND IT DIDN'T CONE ON. SO I ASKED HIM TO HOOK IT UP TO HIS DESKTOP AND IT STILL DIDN'T WORK. SO NOW MY GRANDSON IS WITHOUT HIS LAPTOP. NOT A HAPPY CUSTOMER.
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November 2023 by Nucci Official
Horrible customer service. They will tell you it’ll be ready for x-amount of days just to keep adding days on top. If you want faster service this isn’t the place.
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March 2023 by Becky Earley
Eddie remotely restored my program! It was quick and a life saver for me. Staff is always professional. If you need IT services, Computers Connections is the firm you should call.
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January 2023 by Chris Wendt
Amazing service, quick turnaround, and the gentleman that owns the store is probably the most knowledgeable and informative person with electronics who handles our broken iPad, glass, iPhones, and drone. Anytime we have a problem he troubleshoot it sometimes over the phone, but always wanted to go see him in person.Very honest and extremely good.Highly would recommend this place
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January 2023 by Evelyn Cheryl Edgar (None)
I highly recommend Computer Connections. My laptop was hacked and they cleaned it for a very affordable price. I'll definitely use them again if needed.
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November 2022 by 2020 Corvette
Had a Samsung note 8, they done a great job replacing the SCREEN, It was busted up, it's like NEW!! Now GREAT GUYS TO DEAL WITH....?
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October 2022 by Dean Lutz
There aren't many Local Computer Shops open anymore, however Computer Connections has been around for years. The Store Has changed as it's Services has changed with the years. I take my phones to the store for Battery and Screen Replacements. They also provide Networking Service Ave wiring for Homes and Businesses, My Builder did a terrible job running the Network Cables and didn't even place Cat 6 Connectors on the Cables so Not Knowing who to turn to I decided to reach out to Computer Connections and they were out there 24 hours later and fixed everything that was wrong! The Tech even relabled every Network Cable for future service. Price was reasonable and the tech cleaned up any mess that was made from the work. Very Professional!
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August 2022 by Bob Partain
These guys are the best. Worth the drive.
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June 2022 by Conique Williams
I had to take my lap top back twice also they kept raising the price of how much it would be to get it fixed
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May 2022 by Donita Ware
Computer Connections is an absolutely wonderful business to work with! They have ALWAYS been prompt and courteous when our office has called upon them with multiple different issues. Eddie and his staff are eager to help and every single person that I have dealt with over the phone or who has been to our office, has been knowledgeable, courteous and patient with me. We are so fortunate to have them in Shelby!!
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May 2022 by Sandra Brink
Great service! Mike was very nice and took care of what I needed done on my computer. I wouldn't hesitate to use their service again should the need arise.
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May 2022 by Robert Bodwell
Very nice and helpful employees, they explained everything I needed to know without treating me like I'm d*** just because I didn't know what was wrong with my computer. I will be using their services from now on and highly recommend them to anyone else who isn't computer savvy.
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March 2022 by Deborah Hamrick
They had my computer a laptop for over a week I called and the guy said it was on the table to be worked on. Waited over a weekend and then went back they had not touched it. First of all to tell a lie and say it was on the table and they were working on it on a Thursday morning and then when I went back on Saturday it has not even been touched. Not good service no customer satisfaction.
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January 2022 by Dean Lutz (Groove Master)
There aren't many Local Computer Shops open anymore, however Computer Connections has been around for years. The Store Has changed as it's Services has changed with the years. I take my phones to the store for Battery and Screen Replacements. They also provide Networking Service Ave wiring for Homes and Businesses, My Builder did a terrible job running the Network Cables and didn't even place Cat 6 Connectors on the Cables so Not Knowing who to turn to I decided to reach out to Computer Connections and they were out there 24 hours later and fixed everything that was wrong! The Tech even relabled every Network Cable for future service. Price was reasonable and the tech cleaned up any mess that was made from the work. Very Professional!
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July 2021 by Shauna
I had smashed my Lenovo yoga touch screen laptop. Even though I could do it myself I was just lazy and gave it to them to take care of. When I got it back which was I believe one week's time it was great except the screen would flicker. I knew it was a bad cable connection and again being lazy I took it to them and told them the situation and they fixed it immediately and apologized and were great with customer service and feedback and everything. If you live in Shelby or any area and want your computer fixed and iPhones iPads and Mac or if you need networking set up please contact them support your local vendors.
