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July 2024 by Russell Fisher
Went in Saturday morning young lady doing makeup obviously stoned tried to get her to help me no response just giggles what the he'll stood there no how can I help you nothing, left 6/8/24
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June 2024 by Katherine Terry
This store is an absolute joke! Very unprofessional, the workers are so rude. They ignore you like you're not even there and it seems like none of them know what in the world they're doing! Complete waste of time
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February 2024 by Lola M. Clark
Always pay on time! ❤️
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February 2024 by Nicole Sucato
They will not answer the phone I ordered a phone two months ago cause I lost my original they put my payment in the wrong section so the insurance company can’t see the payment made towards the phone I don’t understand why I pay insurance when they haven’t replaced my phone yet going on two months now
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November 2023 by Jacqualine Goddard
I bought a phone from boost mobile I'm supposed to have unlimited minutes , but every time it's like clock work and it's time to pay my bill. Than I don't have unlimited minutes and they're telling me I've used to much data. As soon as I add money I guess it's unlimited again
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February 2023 by Sam Mathis
I've had no problem. In and out
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November 2022 by The reliable one Jackstar
Been customers for years. Called wanted I phone 13 pro. Was told they don't carry them..
Yeah right! Why does people lie?
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November 2022 by TR M
Rude staff
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November 2022 by Joker Tox
If I could give 0 I would
This is most unprofessional establishment I ve ever dealt with in my life
Sold us a refurbished iphones SE as new on ATT NETWORK so it wouldn't work properly when after 6 hrs in store and 17 phone calls and A week of no reply or resolution my wife stopped in to talk to Crystal the manager and shocker her employee threatening my wife to a point we called the police
After all this the cops did nothing and said the other store quarter mile away were waiting on us to resolve the issue please go there
Guess WHAT NOPE THEY HAD A SIGN ON DOOR SAYING BACK IN 15 mins
SO NOW LEGAL ACTION WILL START MONDAY
THIS STORE AND THE OTHER ARE ABSOLUTELY A JOKE
SIDE NOTE THEY EVEN THREATENED COMING TO MY HOUSE WHERE MY KIDS ARE ...
DO YOU WANNA DO BUISNESS WITH PPL LIKE THIS ....AS FOR ME NO WAY
Another thing I forgot was I have 5 lines here guess that kinda customer isn't worth the time and energy to make happy THANKS BOOST MOBILE
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October 2022 by Jackie Rush
Been customers for years. Called wanted I phone 13 pro. Was told they don't carry them..Yeah right! Why does people lie?
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October 2022 by J Allen
Unprofessional no customer service experience. Fire her.
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August 2022 by Luis E Soto
People there so nice and they want make sure take care out where you need to
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July 2022 by INTOXICATED416 Irv
If I could give 0 I wouldThis is most unprofessional establishment I ve ever dealt with in my lifeSold us a refurbished iphones SE as new on ATT NETWORK so it wouldn't work properly when after 6 hrs in store and 17 phone calls and A week of no reply or resolution my wife stopped in to talk to Crystal the manager and shocker her employee threatening my wife to a point we called the policeAfter all this the cops did nothing and said the other store quarter mile away were waiting on us to resolve the issue please go thereGuess WHAT NOPE THEY HAD A SIGN ON DOOR SAYING BACK IN 15 minsSO NOW LEGAL ACTION WILL START MONDAYTHIS STORE AND THE OTHER ARE ABSOLUTELY A JOKESIDE NOTE THEY EVEN THREATENED COMING TO MY HOUSE WHERE MY KIDS ARE ...DO YOU WANNA DO BUISNESS WITH PPL LIKE THIS ....AS FOR ME NO WAYAnother thing I forgot was I have 5 lines here guess that kinda customer isn't worth the time and energy to make happy THANKS BOOST MOBILE
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April 2022 by Linda Allen
Zack was very helpful with new phone and transferring my pics and info over.
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December 2021 by matthew ermer
Truly a horrible experience at the store at 203W Dixon Blvd, Shelby, NC. Went in to purchase a phone on cyber Monday. Asked if she could transfer contacts from my old phone, she handed me the phone and told me to do it. Asked about free phone case I was supposed to get, told me she would get it when she had time then proceeded to chat with friends who stopped in. Stood at the counter for approx 10-15 minutes while she totally ignored me standing there. Finally just left in disgust. Never felt more disrespected in my life. Will never frequent that store ever again!!!!
