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June 2024 by Ted Allen
I have worked with this group for several years now and I must say I have always been very impressed with the straight up way they do business...great people to to business with 5 star rate from me.....
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December 2023 by Latoya Gehvne
Nikki was the sweetest car ? sales person I ever meet even though she’s the owner of 5 star auto.. She was truly a Blessing to me I can’t even count how many car ? lots I had been to and had been disappointed ? at or better yet lied ? to before I fought 5star I would recommend this car ? lot to anyone who has been turned around at any other car ? place if she tells you she Got you she Got you !!! When she says they will work with you on down payment and car ? payments they will do just that to make sure it’s affordable for your you . Nikki was very understanding. When They Say bring in your DL and Prof of income and provide documentation where you live they mean just that!!! I had no problems.Nikki you are the Best .Thank you again for giving me a chance to start over again in life and not holding me to my past . Thank you for answering my prayers.?? I can’t Thank you ? a nuff and I Definitely can’t Thank God a nuff for giving you the heart ❤️ to do what you have done for me I can truly say there is still good heart ❤️ and pure hearted people in this world ? who cares about others yes ? it’s Business ?? and yes money ? is involved in it but Nikki showed me a different kind of love ❤️ that showed she’s not just into for the money ? (greedy) she in Business ?? for smiles and to help others and to go home ? and sleep ? at night knowing she did something to help someone. Her smile ? is just a nuff to make you want to buy a car ?
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November 2023 by Kimsey
Definitely recommend this place if you are in need for a reliable and affordable car! Got my first ride here back in July, have had no issues whatsoever. Thank you, Nikki :)
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September 2023 by Twiggz -
they just take your car back and resell it after you’ve almost got it paid for
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August 2023 by Justin Godfrey
I bought a 2012 Honda Civic a few days ago and we love it . I have dealt with other car lots and not been this happy . I have not had one single issue with this car. So if you want a good viable car. come to five star and Nikki will hook u up with a nice reliable vehicle .Thanks again Nikki . It's hard to find honest people like u guys .we are definitely satisfied. I don't think this will be my last vehicle with you. I would definitely buy from you guys again.
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March 2023 by Bradley Summers
Awesome experience! Very willing to work with me to get the deal done!
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January 2023 by seth brewer
If you are looking for a reliable vehicle this is a great place to go! The owners are awesome people. If you are in the Cleveland/Gaston county area I highly recommend 5 star auto you won't be disappointed!
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November 2021 by misshay
Terrible place to buy a car. My sister bought a Chevy Cruze from there and two days later the belt came off and we found out the oil was leaking non-stop. They refused to help her. Left her standing in the rain after she agreed to buy the car (she was still walking and no one offered to at least take her closer to home) She really needed a reliable car she saved her money up for months after walking to work in the rain/heat/late nights all for this? I work at a dealership and we would have never done our customer like this. It’s ridiculous… DO NOT BUY A CAR FROM THIS PLACE UNLESS U WANT TO POUR MORE MONEY INTO A VEHICLE.
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June 2021 by Kimberly Mcneilly
We love our Honda we got from them. My husband got the car for me nice people and they have nice cars to. If I ever need a car again I will go to them.
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April 2021 by Leanne Murriel
Kinda in between about them, had great communication over the phone, we talked about my down payment amount, and some other stipulations that I agreed upon over the phone. Did a credit application. Drove there the next day, test drove the car, I was so happy and in need. After test driving, everything literally changed in the blink of an eye and was asked for double the amount of the down payment that I offered which was basically 3 times the asking down payment amount. Geesh, like... we literally talked the day before. I’m not sure what happened. Especially with emails and constant communication with me providing needed documentation that they asked for. I did get to stop by Checkers which lifted my broken spirit, a little.
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June 2020 by Luci Watkins
Bought a 2009 Kia runs perfect. Great service, willing to work or help you with as much as possible!
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February 2020 by Callie Gold
Family owned and operated at it's finest! Nikki is a great lady who has her ducks in a row. Buy with confidence at 5 Star Auto!
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February 2020 by Candice Beam
Nikki always has a great selection and is easy to work with!
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November 2019 by Tim B
Great deals
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October 2019 by Bobbie Taylor
My review must have been deleted. My fiance bought a car from Nikki, the check engine light came on after a few hours of driving it. The clutch needs replaced, the CD player doesn't work. Nikki said, "the car was fine when they had it." After my first review I posted, Nikki calls my fiance during his work hours to tell him, "your girlfriend needs to get her facts straight!" They argued a minute on the phone with it ending in, "are you threatening me" to "at the end of the day, you're still a used car salesman." Then Nikki hung up on him.
