United States Postal Service
Post OfficesHours:
209 Smith Ave, Shallotte NC 28470 Hours
About United States Postal Service
The United States Postal Service in this area serves customers with friendly staff and generally efficient service. The employees are appreciated for their patience, cheerfulness, and dedication, especially during busy times and unusual requests. However, some issues exist. There are drop boxes for letters and small packages, but no drop box for large packages, which means customers need to wait for the office to open to send bigger items. Package delivery also presents challenges, as packages are not delivered to homes on unpaved roads, and notifications are often missing when packages arrive. This can lead to packages sitting in the office for a long time without notice, sometimes returning to sender. Customers have expressed feeling a bit uncomfortable due to staff agitation at times, though overall, the service is quick and clean. Despite the limited Saturday hours and some logistical issues, the staff’s dedication and moments of kindness stand out, leaving a positive impression of the USPS location.
Most Recent Reviews
July 2025
Always helpful, patient and kind here in Shallotte. Thank you one and all.
March 2024
Tony has awesome customer service skills. Thanks for doing an outstanding job
January 2024
Always busy
ATM hasn’t worked at the Conway PO in months
More Comments(56)
Nearest USPS Stores
- Shallotte, North Carolina