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March 2024 by Teresa Mann
I cannot say enough good things about the employees at this store. They are incredibly patient, respectful and kind. This old lady really appreciates them!!
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March 2024 by Gene Cox
Had some excellent service on Saturday from Christine who works there. Great store and service...Thanks so much..
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January 2024 by Jim Parker
I am currently using a wheelchair recovering from a surgery. Team member Kelly was nice enough to come out to my car and help me with an Amazon return quickly and easily.
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January 2024 by Jilleen Flynn
Because it was after Christmas, the line was long, but it moved quickly. The store was clean and organized, and the customer service team was friendly and very helpful.
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December 2023 by Glenda Uebel
It is always a pleasure to visit our Shallotte N.C. UPS store! Everyone is so pleasant and friendly, always ready to make sure your packages get to where they need to be and on time!
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December 2023 by Madlene Bailey
These are the nicest most helpful people I have ever dealt with at a UPS store. Excellent service. Friendly and polite.
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November 2023 by Laurie Simpson
Awesome services always delivers on time.
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October 2023 by Tricia Seiter
I go to the UPS store quite often in Shallotte and I must say that Gene and Christine are amazing. Everytime I go there Gene is the sweetest most attentive person I have met in a long time. He always puts a smile on my face and makes me laugh. I will definitely be going there rather then OIB where they're not so friendly. Thanks again Gene and Christine!!!
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October 2023 by Elizabeth Grace
Kelly did an outstanding job today helping me get my will notarized. He was very friendly and a joy to work with. 5 Stars to him.
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October 2023 by Kayla Fesperman
My issue I’m having isn’t with the store but the customer service center. That being said…Kelly is great!! Actually I’ve never encountered an employee who was anything apart from kind, helpful and genuine. The customer service center may have some kinks to work out but this stores customer service is top notch!
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October 2023 by JP F
We have been using this store for over five years, shipping everything from eBay sales, care packages for our kids, mailbox service, and a massive amount of construction prints. Recently, I needed a Christmas gift delivered to the store as it was to be a surprise. When I picked it up I was charged a five-dollar pick-up fee. This store was not the closest to our home but we chose this location for none other than our loyalty to this business. No longer. They have become as greedy as everyone else nowadays. Good luck with the five bucks. I am sure it will boost your profitability while losing a loyal customer!Who was frustrated? This nickel-and-dime attitude indicates greed in its finest form.How much does it cost to receive a package and hand it over to a loyal customer?How come USPS does not charge for picking up a package?How come FedEx does not charge for picking up a package?Best of luck, you'll need it!
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August 2023 by TheBestin910 “The Best” Believe IT
Awesome service, staff is very professional and friendly.
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June 2023 by Susanne Jones
Quick and efficient. Fun packing / gift pouches and packages.
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June 2023 by Stacey LaChance
We had to use the Shallotte UPS Store for shipping a package to Canada. (The Ocean Isle Beach location apparently doesn’t ship to Canada). We had wonderful service at the Shallotte location! Gene went above and beyond helping get our package boxed, properly padded and shipped. He was friendly, helpful, funny, personable and professional. Thank you to Gene for turning this into a nice experience after having to drive to a completely different location for the shipping service to Canada. NICE JOB GENE!!! Thank you
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June 2023 by Stephanie Smith
Needed documents printed for a business meeting. I called told them I was sending via email. When I arrived to get them a few hours later. I was told they were deleted. When I asked why she then said they were there but she was unable to print them. That the print expert would be back at 9am in the morning. I called spoke with Brittany who told me it would be a additional 15 a hour to edit the pictures. I was fine with that. I came a few hours later she was on lunch and nothing had been started. She told me she would foward to leland office since my meeting was there at 3. Leland office reached out to Shallotte 3 times to let them know they weren't received. When. I arrived they still weren't received. Now running late for my meeting. ?
