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September 2023 by GenghisKong1
Like a lot of people, going into the cell phone providers can make me grumpy. But have no fear, these folks are amazing!My wife and I have been having some problems with our accessibility and our billing. This problem has gone on for several months, and the T-Mobile store we had been doing business with—not this one!—and the customer service operators were unable to get my problems sorted out.We went into the Shallotte location, expecting to be unhappy when we left, but we were fortunate enough to waited on by Indira! She helped my wife and for 2 1/2 hours, and she was able to get ALL of our problems sorted out. She absolutely went above and beyond to take care of our problems, all while remaining calm, cool and collected. She never made us feel like we were abusing her time, and she never stopped being friendly. I can’t thank her enough!I also have to say, all of the employees, were very friendly to customers they were taking care of.TLDR: If you are interested in trying T-Mobile, go to the Shallotte location, they have your back!
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September 2023 by Michelle VonSeggern
Great service and great prices
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June 2023 by Nancy G.
Awesome experience at T-Mobile in Shallotte yesterday. Indira did such a great job getting my phones up and running. I'm a new T-Mobile customer and everyone there was so nice and helpful. Would have given them 10 stars if I could.
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May 2023 by Sherry Banks
Friendly staff. They go the extra mile
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April 2023 by Cortney Lizzio
Koreys customer service was amazing! Him and his team spent 6 hours+ with my dad trying to get his phone service switched over to them. Korey has wonderful patience, and very knowledgeable with product details and setup. Thanks yall!
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April 2023 by ashley morrison
Rodney was very kind and helpful setting up my fathers T-Mobile device and services. Definitely will recommend to others. ?????
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January 2023 by Russ Smith
Nice new clean store. It's a cell phone provider.
