“Friendly environment, helpful staff, veteran discounts, free delivery, shall i go on. . .?
I didn't have enough money for a window a/c unit buuuut i did have enough for one of these bad boys to hold me off for now! ? ?”
“Home Depot in Shallotte. I’ve recently moved to the area and have never experienced a Home Depot like the one in Shallotte. I’m made to feel like I’m in a local hardware store - I know the names of employees (Stephanie, Connor) who go out of their way to make you feel like a special customer. Stephanie in particular (sold me washer, dryer and refrigerator) goes above and beyond to engage, guide and advise. And does so in a way that’s very conversational and unrushed.
The women at the self checkout. Very helpful, happy friendly employees. M
Even a stranger in the parking lot helped with a tie down when he saw me having a problem with it.
I’ve been to many Home Depot stores in Massachusetts (my old home state) and I don’t remember much about them except that they are big and unfriendly places.
Way to go Shallotte Home Depot. You have made me a dedicated customer!”
“Kasey and Cindy are the best. Went into store yesterday looking for assistance with a toilet that I had bought through Amazon that had been discontinued. They both worked hard to find me some help and through their efforts I am getting a new toilet! Thank you Ladies! Dave”
“They are so helpful with my order(s) and reminders of my monthly due date for billing. They give me any help I have asked for so far and are willing to help out if you need it for missing a payment.”
“The teamwork and attitude of this store was the best I've ever experienced. Scott Burton was incredible. He was helping me and I had no idea he was the store manager. His team were all so helpful and accommodating. I've shopped at Home Depot for 40 years and never had this experience.”